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About the Role
The Brennan Center seeks an intern to assist the IT Director in providing help desk support to staff in New York and DC. This is an exciting opportunity for an energetic student to launch a career in Information Technology.
Responsibilities
- Provide desktop and telephone support to all Brennan Center employees.
- Properly document all calls and problem resolutions.
- Provide user-level software support, including MS Office, Adobe Acrobat, Office 365, and Sage fundraising database.
- Upgrade, repair and replace computers and printers as needed.
Requirements
- Technician Level 1
- Strong communication skills, problem-solving ability and detail-orientation.
- At least a beginner’s knowledge of hardware and software installation.
- Familiarity with standard desktop concepts, including TCP/IP settings and troubleshooting network connectivity issues.
- Excellent listening and verbal skills.
- Familiar with major smartphone and tablets models and OS.
- A basic understanding of various mobile device platforms and Macintosh.
- This internship is only open to undergraduate students in Spring 2027.
Skills
- MS Office (desktop and cloud based)
- TCP/IP settings
- Troubleshooting network connectivity issues
- Smartphone and tablet models and OS
- Macintosh
Location
- New York City
- Washington D.C.
Work Type
- In-person
- Internship
- Part-time
Experience Level
- Beginner
Education Level
- Undergraduate student
Salary/Compensations
- $18.40 per hour
About the Company
- The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute that seeks to improve the systems of democracy and justice in the United States.
- We work to hold our political institutions and laws accountable to the twin American ideals of democracy and equal justice for all.
- The Brennan Center’s work ranges from voting rights to campaign finance reform, from ending mass incarceration to preserving constitutional protections in national security policies.
- Part think tank, part advocacy group, part cutting-edge communications hub, we start with rigorous research.
- We craft innovative policies.
- We fight for them — in Congress and the states, in the courts, and in the court of public opinion.
Equal Opportunity
- The Brennan Center for Justice is committed to a workplace based on equal opportunity and a strong belief in the increased effectiveness that comes from a diverse workforce.
- Employment decisions are made without regard to race, ethnicity, gender identity, socioeconomic identity, sexual orientation, national origin, previous incarceration, disability, military veteran/status, or any other basis prohibited by applicable law.
- To this end, we welcome all qualified applicants to apply.