Assistant Manager - Service Experience - Sunset Valley Shopping Center Rack
Nordstrom · Austin, TX, US
a month agoImpress employers and recruiters.
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About the Role
The Assistant Service Experience Manager candidate should be goal-oriented, enthusiastic about fashion, and possess demonstrated skills in influencing, collaborating, and driving results while providing exceptional customer experiences.
Responsibilities
- Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience.
- Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes.
- Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives.
- Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization.
- Assist with protecting security and privacy of customer information including education, compliance and disposition of issues.
- Perform all Service Experience, Cash Room and Communication procedures as applicable.
Requirements
- A track record of successful results, for example, strong productivity and achievement of goals.
- Strong organizational, delegation and follow-through skills.
- Clear and effective written and verbal communication as well as strong interpersonal skills.
- The ability to prioritize multiple tasks in a fast paced environment.
- Proficiency in multiple operating systems such as, MS Windows, iOS and Android.
Education Level
- High school diploma, or equivalent (preferred)
Salary/Compensations
- $16.60 - $27.00 Hourly
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- This position may be eligible for performance-based incentives/bonuses.
- Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
- Eligibility requirements may apply based on location, job level, classification, and length of employment.
About the Company
- Nordstrom is proud to offer a variety of benefits to support employees and their families.
Equal Opportunity
- For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
- Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
- Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.