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About the Role

We are seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

Responsibilities

• Design, deploy, and maintain systems, including SASE/SD-WAN controllers and gateways, branch CPE, and networking components.
• Automate deployment and management of system operations using scripting languages and APIs (e.g., Python, PowerShell, Bash, Ansible).
• Integrate and validate broadband CPE (gateways, modems, Wi-Fi) into the production architecture.
• Integrate and validate B2B SASE/SD-WAN CPE (e.g., Versa) into the production architecture, including ZTP/staging, overlay, and policy.
• Work with Google Cloud to host, network, and operate lab and production-support infrastructure for SASE/SD-WAN (compute, VPC, IAM, storage, and connectivity).
• Deploy and maintain services on Kubernetes (GKE), including configuration, upgrades, monitoring, and troubleshooting of cluster and workload issues.
• Automate lab and operational workflows; monitor SD-WAN/SASE, GCP, and GKE health and close issues through to root cause.
• Partner with development, operations, and security on releases, incidents, and Zero Trust / security-policy hardening.
• Keep topologies, MOPs, change logs, and troubleshooting guides current.
• Monitor and improve network and SASE performance, ensuring high availability and security.
• Troubleshoot CPE, overlay/underlay, software, and network issues, implementing effective solutions.
• Collaborate with development and security teams to support DevOps, Zero Trust, and cybersecurity initiatives.
• Collaborate in the planning and execution of disaster recovery and high-availability strategies for SASE infrastructure.
• Maintain up-to-date documentation of network topologies, including traffic flow and interconnectivity.
• Create detailed troubleshooting guides for device and network failures.
• Create change management & deployment logs to track system updates and upgrades to ensure stability.
• Write clear and concise workflow documents, emails, presentations, and thought leadership materials.
• Staying current with new technologies, certifications, and knowledge sharing.
• Proactively share knowledge, mentor junior engineers, and maintain accountability for team performance and production availability.

Requirements

• Bachelor’s in Computer Science, Information Technology, Electrical Engineering, or equivalent experience (Master’s a plus).
• 3–5 years in systems, network, or CPE engineering with SD-WAN, SASE, or enterprise WAN/security.
• Hands-on routing/switching/VPN, Zero Trust / secure access, and a SASE platform (Versa strongly preferred).
• Scripting or IaC (Python, Ansible, Terraform, or APIs) and cloud familiarity (AWS, Azure, or GCP).
• Strong troubleshooting, written communication, and cross-team collaboration.
• Docker/Kubernetes, deeper cybersecurity/certs (e.g. NSE, Versa, CCNA/CCNP, ZTNA), additional NMS/SIEM, B2B underlay (fiber/DOCSIS) awareness.
• Excellent communication and collaboration abilities.

Skills

• Networking and SD-WAN
• SASE platform
• Cloud security and Zero Trust
• Google Cloud Platform
• Kubernetes (GKE)
• Broadband CPE and Wi-Fi
• Linux / Unix systems
• Scripting and automation
• Monitoring and troubleshooting
• Documentation

Location

• Remote

Work Type

• Full-time

Experience Level

• 3-5 years

Education Level

• Bachelor's degree

Salary/Compensations

• $92,534.00 - $152,021.00 / year

About the Company

• Optimum, a leader in the fast-paced world of connectivity.
• Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
• At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen.
• Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them.
• It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

Equal Opportunity

• We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.