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About the Role

We are seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

Responsibilities

Automate the deployment and management of system operations using scripting languages (e.g., Python, PowerShell, Bash)
Integrate and validate broadband CPE (gateways, modems, Wi-Fi) into the production architecture.
Design, deploy, and maintain systems, including servers, networking components, and cloud infrastructure.
Automate lab and operational workflows; monitor health and close issues through to root cause.
Partner with development, operations, and security on releases, incidents, and hardening.
Keep topologies, MOPs, change logs, and troubleshooting guides current.
Monitor and improve system performance, ensuring high availability and security.
Troubleshoot hardware, software, and network issues, implementing effective solutions.
Collaborate with development and security teams to support DevOps and cybersecurity initiatives.
Collaborate in the planning and execution of disaster recovery strategies.
Create and maintain up-to-date documentation of network topologies
Maintain up-to-date documentation of network topologies, including traffic flow and interconnectivity.
Create detailed troubleshooting guides for device and network failures.
Create change management & deployment logs to track system updates and upgrades to ensure stability.
Write clear and concise workflow documents, emails, presentations, and thought leadership materials.
Staying current with new technologies, certifications, and knowledge sharing.
Proactively share knowledge, mentor junior engineers, and maintain accountability for team performance and production availability.

Requirements

3–5 years in systems, network, or CPE/broadband engineering.
Proficiency in Windows, Linux, or both operating systems.
Hands-on Linux, IP networking, and scripting; CPE/Wi-Fi/DOCSIS or RDK-B strongly preferred.
Experience with cloud platforms (AWS, Azure, or Google Cloud).
Strong understanding of networking principles (TCP/IP, DNS, VPNs, firewalls).
Knowledge of cybersecurity best practices.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.

Skills

RDK-B–based gateways and DOCSIS cable modems
Provisioning, troubleshooting, firmware validation, and service provider broadband deployments
Wi-Fi standards (802.11 a/b/g/n/ac/ax)
Troubleshooting Wi-Fi performance (signal strength, interference, capacity)
Optimizing Wi-Fi network architecture for service provider environments
Administering and troubleshooting Linux-based systems (Ubuntu, CentOS, Red Hat)
High-availability, system scalability, and fault tolerance
System hardening, security configurations, and managing system resources (CPU, memory, storage)
Python, Bash, or Perl scripting
Automate system configuration, validation, and monitoring tasks
MOPS (Methods of Procedure) for change management, rollback strategies, and maintaining system consistency
Network protocols (TCP/IP, DNS, HTTP, DHCP, SNMP, RIP)
Routing, subnets, IP addressing, and traffic shaping
VLANs, and WAN/LAN configurations
Prometheus, Grafana, Splunk, and similar monitoring platforms
Network performance monitoring tools, such as SolarWinds, Nagios, or Zabbix
AWS, Azure, or Google Cloud

Location

posted location

Work Type

full-time

Experience Level

3-5 years

Education Level

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
Master’s degree is a plus

Salary/Compensations

$92,534.00 - $152,021.00 / year

About the Company

Optimum, a leader in the fast-paced world of connectivity.
Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen.
Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them.
It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

Equal Opportunity

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.