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About the Role
The Case Manager is responsible for delivering care coordination services to individuals with a history of substance abuse, serving as a member of the interdisciplinary treatment team.
Responsibilities
- Provide case management and crisis intervention to coordinate treatment services, promote access to transitional support, and assist clients with employment barriers and self-sufficiency.
- Facilitate support groups, such as life skills.
- Advocate on behalf of clients to obtain necessary services.
- Interface with agencies and systems (DSS, probation, courts) on behalf of clients and assist them in meeting mandates.
- Provide ongoing case management for housing, transportation, childcare, food, and other related needs.
- Conduct toxicology tests as needed.
- Maintain communication and treatment planning with direct service providers and Suffolk County vocational service providers.
- Submit weekly schedules, ensure prior approval for off-site activities, and monitor time utilization.
- Attend and participate in staff and community meetings.
- Provide crisis intervention, group work services, and backup coverage as needed.
- Maintain appropriate computer skills for job performance.
- Exercise due diligence in delivering quality care in line with the agency’s Medicaid Compliance Plan and accountability systems.
- Ensure communication of any violations of the agency’s Medicaid compliance plan and personnel policies to the compliance officer or supervisory structure.
- Meet identified production and outcome goals, which will be a discussion point in annual evaluations.
- Perform other duties as assigned.
Requirements
- 1 year of experience working with clients with substance abuse disorders.
- 1 year of experience working with adolescents with co-occurring and mental health problems.
- 1 year of experience working in an OASAS funded facility is a plus.
Skills
- Organizational management
- Coaching staff
- Managing and developing high-performance clinicians
- Networking
- Public relations
- Action-oriented approach
- Adaptable approach
- Innovative approach
- Collaboration with diverse groups
Education Level
- CASAC-T, CASAC, or higher preferred.
About the Company
- Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance. Accomplishments against these goals will be a discussion point in the annual evaluation.