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About the Role
Associates in Store Support are responsible for various non-sales functions, including customer order fulfillment, lot assistance, and administrative services. They play a critical role in ensuring customer satisfaction through direct interaction, cash management, and supporting operational responsibilities.
Responsibilities
- Ensure an outstanding customer order fulfillment experience
- Assist customers in the lot
- Provide administrative services
- Direct customers to store departments or merchandise
- Answer customer questions on product order status
- Handle cash management
- Ensure program compliance
- Respond to operational concerns of all associates
- Support key operational responsibilities
Requirements
- Work cooperatively with other Associates, vendors, and carriers
- Work productively with little/some supervision
- Be detail-oriented
- Have proven time management skills
- Demonstrate a high level of integrity at all times
- Remain focused on store specific business objectives
Skills
- Time management
- Detail-oriented