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About the Role

Qualcomm Japan is seeking a Customer Engineer to support leading automotive customers developing next-generation cockpit platforms powered by Qualcomm Snapdragon® technologies. In this customer-facing role, you will work closely with automotive OEMs, Tier-1 suppliers, and Qualcomm engineering teams worldwide to understand customer requirements, resolve technical challenges, and help customers successfully develop and launch innovative automotive products. The ideal candidate combines strong embedded software expertise, automotive system knowledge, and a customer-first mindset. This position requires both technical depth and the ability to build trusted relationships with customers and internal stakeholders.

Responsibilities

Support automotive customers developing products based on Snapdragon Cockpit platforms.
Understand and analyze customer requirements and translate them into technical solutions.
Drive technical discussions with customers and internal engineering teams.
Debug and resolve complex software and system-level issues.
Perform root cause analysis using logs, source code, and system-level debugging tools.
Collaborate with global development teams to drive issue resolution and feature enablement.
Support product integration, validation, and commercialization activities.
Act as a trusted technical partner and advocate for customer success.

Requirements

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
5+ years of experience in embedded software, automotive systems, customer engineering, FAE, or related technical roles.
Strong programming skills in C with hands-on software development and debugging experience.
Solid understanding of embedded systems and operating systems such as Android, Linux, QNX, or RTOS.
Knowledge of automotive cockpit systems, infotainment, IVI, digital clusters, connectivity, or related technologies.
Experience with Git or other source code management systems, including branching, merging, code review, and change tracking.
Strong debugging, root cause analysis, and problem-solving skills.
Ability to analyze customer requirements and communicate effectively with both customers and engineering teams.
Native or business-level Japanese communication skills.
Business-level English communication skills.
Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
Minimum Qualifications: Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
Minimum Qualifications: PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
1+ year of experience with debugging techniques.

Skills

Embedded software
Automotive systems
Customer engineering
FAE
C programming
Software development
Debugging
Embedded systems
Operating systems (Android, Linux, QNX, RTOS)
Automotive cockpit systems
Infotainment
IVI
Digital clusters
Connectivity
Git
Source code management
Branching
Merging
Code review
Change tracking
Root cause analysis
Problem-solving
Customer requirement analysis
Communication
Snapdragon Automotive platforms
Automotive OEMs
Tier-1 suppliers
Android Automotive OS
Virtualization
Cybersecurity
AI/ML
Functional safety
Gerrit
GitHub
GitLab
Jenkins
CI/CD
C++ programming
Java programming
Python programming

Experience Level

5+ years of experience in embedded software, automotive systems, customer engineering, FAE, or related technical roles.
4+ years of Software Applications Engineering, Software Development experience, or related work experience.
3+ years of Software Applications Engineering, Software Development experience, or related work experience.
2+ years of Software Applications Engineering, Software Development experience, or related work experience.
2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
1+ year of experience with debugging techniques.

Education Level

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
Master's degree in Engineering, Information Systems, Computer Science, or related field.
PhD in Engineering, Information Systems, Computer Science, or related field.

About the Company

Qualcomm CDMA Technologies, Y.K.

Equal Opportunity

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.