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About the Role

As a member of the Qualcomm Japan Customer Engineering team, you will provide technical leadership and customer engineering support for automotive customers adopting Qualcomm Snapdragon® Cockpit platforms. This role requires deep expertise in automotive cockpit system architecture, embedded systems, and complex SoC-based platforms. You will work closely with automotive OEMs, Tier-1 suppliers, and Qualcomm engineering teams worldwide to understand customer requirements, define system architectures, resolve technical challenges, and enable successful product development. The ideal candidate will be able to translate customer requirements into technical solutions, influence system-level design decisions, and provide end-to-end support throughout the product lifecycle. This individual will serve as a trusted technical advisor to key customers, combining strong technical expertise with a customer-focused mindset. Success in this role requires the ability to proactively identify customer challenges, influence technical decisions, build strong customer relationships, and drive solutions through collaboration across customer and Qualcomm engineering organizations. The ideal candidate should possess a strong FAE mindset, demonstrating passion for customer success, ownership of complex technical issues, and the ability to bridge customer requirements with Qualcomm technologies, products, and roadmaps.

Responsibilities

Provide technical leadership and customer engineering support for automotive customers adopting Qualcomm Snapdragon® Cockpit platforms.
Work closely with automotive OEMs, Tier-1 suppliers, and Qualcomm engineering teams worldwide to understand customer requirements, define system architectures, resolve technical challenges, and enable successful product development.
Translate customer requirements into technical solutions.
Influence system-level design decisions.
Provide end-to-end support throughout the product lifecycle.
Serve as a trusted technical advisor to key customers.
Proactively identify customer challenges.
Influence technical decisions.
Build strong customer relationships.
Drive solutions through collaboration across customer and Qualcomm engineering organizations.
Demonstrate passion for customer success.
Take ownership of complex technical issues.
Bridge customer requirements with Qualcomm technologies, products, and roadmaps.
Understand, analyze, and refine customer requirements.
Identify technical gaps and risks.
Drive discussions toward optimal system solutions.
Support automotive OEMs and Tier-1 suppliers throughout product development, integration, validation, and commercialization phases.
Build trusted relationships with customers.
Become a valued technical advisor to customers.
Understand both business and technical requirements.
Drive solutions across cross-functional teams.
Advocate customer needs internally.
Effectively communicate Qualcomm technologies, capabilities, and product roadmaps to customers.
Influence stakeholders.
Navigate ambiguity.
Drive complex technical issues to resolution.
Perform problem-solving, root cause analysis, and debugging across software, hardware, and system domains.
Lead technical discussions involving customers, product management, and engineering teams across multiple regions.
Coordinate projects, prioritize tasks, and manage stakeholders.
Act as a customer advocate.
Solve challenging customer problems.
Engage with senior customer architects and engineering leaders.
Bring together multiple Qualcomm teams to achieve customer success.
Demonstrate technical excellence, customer focus, ownership, collaboration, and a positive attitude when facing complex technical and business challenges.

Requirements

Deep understanding of automotive cockpit architectures, including infotainment, digital clusters, IVI systems, multi-display solutions, audio, camera, connectivity, and system integration.
Strong knowledge of embedded systems, including hardware/software interaction, boot architecture, BSPs, middleware, operating systems, and system-level debugging.
Strong software development background with hands-on experience in C programming, embedded software design, and low-level system debugging.
Experience with embedded operating systems such as Android, Linux, QNX, RTOS, or similar platforms.
Strong understanding of SoC architecture, processor technologies, memory subsystems, power management, thermal management, performance optimization, and overall system design.
Experience supporting automotive OEMs and Tier-1 suppliers throughout product development, integration, validation, and commercialization phases.
Strong customer-facing skills with the ability to build trusted relationships and become a valued technical advisor to customers.
Experience advocating customer needs internally while effectively communicating Qualcomm technologies, capabilities, and product roadmaps to customers.
Proven ability to influence stakeholders, navigate ambiguity, and drive complex technical issues to resolution.
Strong problem-solving, root cause analysis, and debugging skills across software, hardware, and system domains.
Ability to lead technical discussions involving customers, product management, and engineering teams across multiple regions.
Strong project coordination, prioritization, and stakeholder management skills.
Self-motivated, positive, and action-oriented, with a strong sense of ownership and accountability.
Demonstrated passion for customer success and a willingness to go above and beyond to help customers achieve their goals.
Excellent communication, presentation, and interpersonal skills, with the ability to communicate effectively with both technical and non-technical audiences.
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
8+ years of experience in embedded software, system architecture, automotive engineering, customer engineering, field applications engineering (FAE), or related technical roles.
Strong programming skills in C, with hands-on experience developing, debugging, and troubleshooting embedded software.
Experience designing, integrating, debugging, or architecting complex embedded systems based on modern SoCs.
Strong understanding of automotive software platforms such as Android Automotive OS, Linux, QNX, or equivalent operating environments.
Knowledge of embedded operating system concepts, including kernel architecture, memory management, multi-core processing, multi-threading, virtualization, security, power management, and crash debugging.
Experience with system performance profiling, analysis, and optimization techniques.
Experience in customer-facing technical roles involving requirements analysis, system architecture discussions, technical negotiations, or executive-level customer engagements.
Excellent verbal, written, and interpersonal communication skills.
Strong analytical and problem-solving skills, with the ability to quickly learn and adapt to new technologies.
Japanese language proficiency (native or business fluent) to support close collaboration with Japanese automotive customers.
English language proficiency to communicate effectively with global engineering teams across the U.S., APAC, India, and other regions.
Experience with Snapdragon Cockpit, Snapdragon Ride, Automotive Connectivity, or similar automotive computing platforms.
Experience working directly with automotive OEMs, Tier-1 suppliers, and other automotive ecosystem partners.
Knowledge of virtualization technologies, hypervisors, functional safety, cybersecurity, AI/ML, or vehicle software architectures.
Experience leading cross-functional technical initiatives in a global engineering environment.
Proven ability to influence customer architecture decisions and drive successful technology adoption.
Experience serving as a senior FAE, Customer Engineer, Solutions Architect, Technical Account Manager, or similar customer-facing technical leadership role.
Demonstrated track record of building long-term customer relationships and driving customer success through technical leadership and execution.
Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Applications Engineering, Software Development experience, or related work experience.
Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Applications Engineering, Software Development experience, or related work experience.
PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Applications Engineering, Software Development experience, or related work experience.
4+ years of experience with Programming Language such as C, C++, Java, Python, etc.
4+ years of experience with debugging techniques.

Skills

Automotive cockpit architectures
Embedded systems
Hardware/software interaction
Boot architecture
BSPs
Middleware
Operating systems
System-level debugging
C programming
Embedded software design
Low-level system debugging
Android
Linux
QNX
RTOS
SoC architecture
Processor technologies
Memory subsystems
Power management
Thermal management
Performance optimization
System design
Customer requirements analysis
Technical gap identification
Risk identification
System solutions
Product development support
Integration support
Validation support
Commercialization support
Customer relationship building
Technical advising
Business requirements understanding
Technical requirements understanding
Cross-functional team collaboration
Internal customer advocacy
External technology communication
Stakeholder influence
Ambiguity navigation
Complex technical issue resolution
Problem-solving
Root cause analysis
Debugging
Technical discussion leadership
Project coordination
Prioritization
Stakeholder management
Customer success focus
Communication
Presentation
Interpersonal skills
Technical communication
Non-technical communication
Embedded software
System architecture
Automotive engineering
Customer engineering
Field applications engineering (FAE)
Software Applications Engineering
Software Development
C++
Java
Python
Debugging techniques
Snapdragon Cockpit
Snapdragon Ride
Automotive Connectivity
Automotive computing platforms
Automotive OEMs
Tier-1 suppliers
Automotive ecosystem partners
Virtualization technologies
Hypervisors
Functional safety
Cybersecurity
AI/ML
Vehicle software architectures
Cross-functional technical initiatives
Global engineering environment
Customer architecture decision influence
Technology adoption driving
Senior FAE
Customer Engineer
Solutions Architect
Technical Account Manager
Long-term customer relationship building
Technical leadership
Execution
Android Automotive OS
Kernel architecture
Memory management
Multi-core processing
Multi-threading
Virtualization
Security
System performance profiling
System performance analysis
System performance optimization
Requirements analysis
System architecture discussions
Technical negotiations
Executive-level customer engagements
Verbal communication
Written communication
Analytical skills
Adaptability to new technologies
Japanese language proficiency
English language proficiency

Location

Japan

Work Type

Full-time

Experience Level

8+ years of experience in embedded software, system architecture, automotive engineering, customer engineering, field applications engineering (FAE), or related technical roles.
7+ years of Software Applications Engineering, Software Development experience, or related work experience (with Master's degree).
6+ years of Software Applications Engineering, Software Development experience, or related work experience (with PhD).
4+ years of experience with Programming Language such as C, C++, Java, Python, etc.
4+ years of experience with debugging techniques.

Education Level

Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
Master's degree in Engineering, Information Systems, Computer Science, or related field.
PhD in Engineering, Information Systems, Computer Science, or related field.

About the Company

Qualcomm CDMA Technologies, Y.K.

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