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About the Role
The Senior Associate - Full Stack Developer is a hands-on technology professional within Service Experience who applies solid technical knowledge to develop, enhance, and support enterprise applications. The role works on moderately complex technical assignments, collaborates with senior engineers and cross-functional partners, and contributes to analysis, development, testing, implementation, production support, and continuous improvement. The position is primarily focused on technical delivery while building broader engineering depth across application development, integrations, cloud technologies, and approved AI-enabled engineering capabilities.
Responsibilities
- Design, develop, configure, test, and implement scalable, secure, resilient, and maintainable enterprise solutions.
- Translate complex business and functional requirements into technical designs, implementation approaches, and engineering tasks.
- Perform hands-on development and provide code-level technical support across multiple technologies and application components.
- Develop and support APIs, integrations, workflows, data interactions, and reusable application components.
- Conduct technical design and code reviews and help reinforce engineering practices, quality standards, and maintainability.
- Collaborate with engineers and partners, share technical knowledge, and contribute to resolving delivery challenges.
- Investigate and resolve production issues spanning application, integration, database, batch, and infrastructure layers, engaging senior technical resources when needed.
- Contribute to root-cause analysis, problem resolution, and corrective and preventive actions.
- Support major incidents and production escalations by performing technical analysis, troubleshooting, and coordination with partner teams.
- Use logs, monitoring, queries, code analysis, and diagnostic tools to identify performance, stability, data, and integration issues.
- Improve observability, monitoring, resiliency, operational readiness, and overall application reliability.
- Support releases, implementation validation, and post-production stabilization in accordance with enterprise controls.
- Contribute to technical solution design for enhancements, defects, regulatory needs, and new capabilities within assigned scope.
- Identify technical debt, engineering risks, dependencies, and opportunities to simplify or strengthen the technology landscape.
- Contribute to modernization, platform upgrades, technology currency, automation, and engineering improvement initiatives.
- Recommend architecture, design, integration, performance, and scalability improvements aligned with enterprise standards.
- Apply sound technical judgment, evaluate alternatives with guidance as appropriate, and raise risks, dependencies, and recommendations clearly.
- Collaborate across product, business, architecture, infrastructure, security, and other technology teams to deliver end-to-end outcomes.
- Evaluate and apply approved AI-assisted engineering capabilities to improve developer productivity, code quality, troubleshooting, testing, documentation, and operational efficiency while adhering to enterprise security, risk, data, and governance requirements.
Requirements
- Typically 5+ years of software engineering, application development, or equivalent technical experience in enterprise environments.
- Strong hands-on development experience in Pega and Java, with the ability to analyze and troubleshoot code, configurations, workflows, and integrations.
- Experience with MuleSoft, REST APIs, enterprise integration patterns, Oracle, and SQL.
- Experience or knowledge of the insurance industry, including claims processes and fraud detection or fraud prevention systems, is preferred and considered an added advantage.
- Demonstrated experience supporting business-critical applications and resolving complex production issues.
- Ability to own assigned technical work, solve moderately complex problems, and drive deliverables through completion with appropriate guidance.
- Strong analytical and problem-solving skills, including root-cause analysis, performance troubleshooting, and risk identification.
- Experience working in Agile/Scrum delivery models and using Jira and Confluence for backlog, sprint, defect, documentation, and delivery management; experience operating within enterprise SDLC, change management, CI/CD, security, release, and operational control frameworks.
- Strong written and verbal communication skills, with the ability to explain technical issues, trade-offs, risks, and recommendations to technical and non-technical stakeholders.
Skills
- Pega
- Java
- MuleSoft
- REST APIs
- Enterprise integration patterns
- Oracle
- SQL
- Agile/Scrum
- Jira
- Confluence
- CI/CD
- Source control/Git
- Unix/Linux
- Release automation
- Monitoring
- AWS/cloud technologies
- AI-assisted software engineering tools and practices
Location
- Hybrid
Work Type
- Hybrid - 3 days per week
Experience Level
- Senior Associate
- 5+ years of software engineering, application development, or equivalent technical experience
Salary/Compensations
- $100,000-$143,000
Benefits
- Full package of benefits
- Unique offerings for a modern workforce
- Leave programs
- Adoption assistance
- Student loan repayment programs
About the Company
- At New York Life, our 180-year legacy of purpose and integrity fuels our future.
- As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
- Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation.
- Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
- As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter.
- Your ideas drive what’s next, and your growth powers it.
Equal Opportunity
- At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
- We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together.
- This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported.
- By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
- Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
- We're proud that due to our mutuality, we operate in the best interests of our policy owners.