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About the Role
You’ll be a key engineer helping us ship real, user-facing AI at Gusto Retirement. This role is all about bias to action: owning problems end-to-end, getting working software in front of customers, and iterating quickly. You’ll work closely with a small, senior team to implement language-model-powered experiences. If you like being hands-on, making pragmatic technical decisions, working closely with product & design partners, and turning ideas into production features, you’ll be a great fit.
Responsibilities
- Design, build, and ship production features that use large language models to solve real customer problems.
- Implement and integrate LLMs (prompting, tool loops, evaluation, monitoring, etc).
- Make pragmatic architecture decisions, de-risk tricky areas, and keep the work unblocked.
- Partner with product and design to refine ideas, shape scope, and iterate quickly on end-to-end experiences.
- Collaborate with other engineering teams to integrate with existing systems and unblock dependencies.
- Write clear, reliable, well-tested code that ships quickly and scales well.
Requirements
- 7+ years of software engineering experience building and shipping production products or platforms
- Hands-on experience implementing LLM-powered features (e.g., RAG flows, agents, tool loops, workflow automation with language models, etc)
- Strong engineering skills (e.g., services, APIs, data flows); comfortable spending most of your time coding.
- Experience running or heavily contributing to a team’s execution: sprints, Jira, scoping, and cross-functional coordination.
- Bias to action: you default to trying things, iterating, and learning, rather than getting stuck in analysis or waiting for direction.
- Clear communicator who can work well with product, design, and other engineering teams without needing a formal management title.
- Experienced with Ruby on Rails (or any comparable language), React (or any comparable library).
Skills
- AI
- Large Language Models (LLMs)
- RAG flows
- Agents
- Tool loops
- Workflow automation
- Services
- APIs
- Data flows
- Ruby on Rails
- React
Location
- Denver
- San Francisco
- New York City
- Remote
Work Type
- Hybrid
Experience Level
- 7+ years of software engineering experience
Salary/Compensations
- $187,000-$234,000 in Denver & most remote locations
- $227,000-$284,000 for San Francisco & New York
Benefits
- Competitive base pay
- Benefits
- Equity (RSUs)
About the Company
- At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
- With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
- AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves.
- Gusto has physical office spaces in Denver, San Francisco, and New York City.
- Gusto takes security and protection of your personal information very seriously.
Equal Opportunity
- Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.
- Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.
- Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
- If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.