Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Personal Banker I role.
Rezi rewrites your resume against Frost Bank's job description. Free.
Tailor your resume to this Personal Banker I role.
Rezi rewrites your resume against Frost Bank's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Personal Banker I posting at Frost Bank — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Personal Banker I posting at Frost Bank — free, in seconds.
About the Role
As a Personal Banker I, you are the first point of contact for many of our customers, setting the standard for what it means to bank with Frost. You will be an empathetic problem-solver, consistently delivering an exceptional banking experience that builds trust and fosters long-term relationships.
Responsibilities
- Provide coverage in personal banking and teller services while meeting consumer banking performance standards.
- Educate and advise customers on deposits and loans, and provide support for service or account maintenance issues.
- Use good judgment in every situation to do what is right for each customer.
- Provide teller services, including deposits, payments, and check cashing, in compliance with established bank policies and procedures.
- Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
- Manage risk while actively practicing loss prevention.
- Attend teller and personal banking training to stay current with information and applicable policies, laws, regulations, and Bank Secrecy Act policies.
- Develop relationships with clients, aiming to be their primary point of contact.
- Provide advice and guidance to assist clients on their financial journey.
- Take action using Integrity, Caring, and Excellence to achieve all-win outcomes.
Requirements
- Required Availability: Monday–Friday, 8:00pm-5:00pm with Rotating Saturdays, 8:30am–1:30pm.
- Exceptional customer service skills.
- Proficiency in Microsoft applications.
- Excellent written and verbal communication skills.
Skills
- Cash-handling experience
- Dealing with fraud
- Protecting customers' money
- Building trust
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- College hours
Benefits
- Medical, dental, vision, long-term disability, and life insurance
- 401(k) matching
- Generous holiday and paid time off schedule
- Tuition reimbursement
- Extensive health and wellness programs, including Employee Assistance Program
- Referral bonus program
About the Company
- Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas since 1868.
- Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction.
- At Frost, it’s about being part of something bigger.