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About the Role
Provide quality customer service and increase customer base in new and existing markets for Uniform Color products by selling quality custom color concentrate and specialty additives.
Responsibilities
- Call on existing and prospective customers to ensure quality product and high customer service levels.
- Troubleshoot and resolve customer issues.
- Generate and develop sales leads to close new opportunities and achieve sales goals.
- Develop relationships within customer organizations beyond procurement to develop new business.
- Tailor value propositions to communicate customer benefits.
- Continuously search for and penetrate new markets and prospective customers.
- Achieve a favorable pipeline to support growth initiatives.
- Contact former customers to update them on new products/services and express interest in future business.
- Work with customers for visual and physical color approvals.
- Provide customer support including price negotiations, collection assistance, and quality issue resolution.
- Handle office duties such as correspondence, quotations, and filing.
- Collaborate with UCC departments to ensure timely project movement for customers.
- Work within a team selling approach.
Requirements
- Knowledge and technical understanding of plastic resins, molding operations and customer uses.
- Knowledge of various molding processes including injection molding, sheet extrusion, and blow molding.
Skills
- Sales
- Customer Service
- Lead Generation
- Relationship Building
- Value Proposition Development
- Market Penetration
- Pipeline Management
- Color Approvals
- Price Negotiation
- Collections Assistance
- Quality Issue Resolution
- Correspondence
- Quotations
- Filing
- Teamwork
Location
- Minneapolis
- Milwaukee
- St. Louis
- Kansas City
- Chicago
Work Type
- Full-time
Experience Level
- 5+ years in critical color concentrate sales
Education Level
- Bachelor’s degree in science, technology, business or related field
About the Company
- Brings innovative solutions to the market by selling quality custom color concentrate and specialty additives.