Lead Product Designer - Customer at Rightmove Careers | GB | Rezi

Lead Product Designer - Customer at Rightmove Careers

Lead Product Designer - Customer

Rightmove Careers · GB

Yesterday

Lead Product Designer - Customer

Rightmove Careers · GB

a day ago
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About the Role

We are seeking an experienced Lead Product Designer to join our Experience Design (XD) team. You will lead design for an area focused on helping consumers feel more confident when choosing an estate agent, while helping agents demonstrate their value. This role offers significant opportunity to develop designers and influence product direction and design quality.

Responsibilities

  • Lead, coach, and line manage a Senior Product Designer and User Researcher.
  • Own the end-to-end design vision for our Partners, shaping how consumers and Estate Agents connect.
  • Create intuitive, trusted experiences that support both consumers and Estate Agents.
  • Collaborate with the Head of Product, Senior Product Manager, Senior Product Designer, and User Researcher to deliver user-centric solutions.
  • Remain hands-on where valuable, exploring ideas, setting quality standards, and guiding execution.
  • Define a long-term vision for Partners that inspires stakeholders and influences roadmaps.
  • Work across product, engineering, research, design systems, and commercial teams to drive alignment and strategic outcomes.
  • Explore and define opportunities for products and features.
  • Ensure consistency across platforms, establishing scalable patterns, and supporting the evolution of the design system.
  • Report to and work closely with the Head of Experience Design.
  • Partner with the Head of Product, Engineering leadership, and the other Lead Product Designer in the domain.
  • Contribute to strategic decisions, aligned to business objectives and key results.
  • Conduct generative research for discovery, leverage insights and data to inform decisions and long-term planning.
  • Develop a deep understanding of the user experiences you work across.
  • Provide a holistic view of your domain, supported by insights, data, and clear articulation of user problems and opportunities.
  • Raise product design quality across UX, visual, content, and interaction design and adoption of the design system.
  • Champion inclusive and accessible design practices, ensuring standards are upheld.
  • Represent XD within Rightmove and stay engaged with best practice and industry trends.
  • Support team hiring and recruitment when needed.

Requirements

  • Demonstrated expertise designing complex, multi-sided platforms or marketplace experiences.
  • Experience managing and developing Product Designers with clarity, coaching, and support.
  • Curiosity and creativity in exploring new technologies and approaches, including the responsible use of AI in design.
  • Ability to influence design direction through insights, evidence, and rapid conceptual thinking.
  • Leadership skills in recruitment and onboarding, providing clear direction and continuous feedback.
  • Excellent collaboration, effective communication and storytelling skills with leadership, stakeholders and peers.
  • A passion for continuous learning and development, with a proactive approach to enhance ways of working and collaboration.
  • A strong grasp of design systems, interaction patterns and scalable frameworks.
  • Strategic thinking with the ability to balance business goals with user needs and long-term product vision.
  • A proactive approach to evolving ways of working and improving cross-team delivery and collaboration.
  • Confirmation of being aged at least 18 or over.
  • Confirmation of having read and understood the Privacy Policy.

Skills

  • Product Design
  • User Research
  • Design Systems
  • Interaction Design
  • UX Design
  • Visual Design
  • Content Design
  • AI in Design
  • Inclusive Design
  • Accessible Design
  • Collaboration
  • Communication
  • Storytelling
  • Strategic Thinking

Location

  • Soho, London
  • Remote

Work Type

  • Hybrid
  • Full-time

Experience Level

  • Experienced
  • Lead

Salary/Compensations

  • Competitive compensation package

Benefits

  • Cash plan for dental, optical and physio treatments
  • Private Medical Insurance
  • Pension
  • Life Insurance
  • Employee Assistance Plan
  • 27 days holiday
  • Two paid volunteering days
  • Holiday buy schemes
  • Contributory stakeholder pension
  • Life assurance at 4x your basic salary
  • Paid leave for maternity, paternity, adoption & fertility
  • Travel Loans
  • Bike to Work scheme
  • Rental Deposit Loan
  • Charitable contributions through Payroll Giving and donation matching
  • Access deals and discounts on travel, electronics, fashion, gym memberships, cinema discounts and more

About the Company

  • Our vision is to give everyone the belief they can make their move.
  • We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.
  • We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.
  • We believe software and product are ultimately people problems, and everything we build aims to improve the lives of others.
  • We see AI as a helpful way to create more space for the human side of our work.
  • Despite our growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here!
  • We’ve placed the Rightmove Hows at the heart of everything we do: We create value, We think bigger, We care deeply, We move together, We make a difference.
  • We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events.
  • 89% of Rightmovers say we’re a great place to work.

Equal Opportunity

  • As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation.
  • We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.