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About the Role
SONIFI is seeking a Field Telecommunications Technician in the Albany, NY area to resolve technical issues, provide customer support, and guide clients on SONIFI products. This role is ideal for someone with a strong desire to solve problems, flexibility, quick learning ability, and the capacity to work independently.
Responsibilities
- Support customers in the assigned region.
- Provide support and guidance to customers on SONIFI products.
- Communicate professionally with staff at hospitality customers.
- Understand and respect boundaries, protocols, and empathy needed in healthcare customer environments.
Requirements
- Valid driver's license and safe driving habits.
- Flexibility to adapt to changing customer priorities and requests.
- Occasional travel outside of the assigned area.
- On-call availability.
- Occasional overtime and weekend work.
Skills
- High-Speed Internet and WIFI
- Satellite TV
- Digital TV
- IPTV
- Telecom
- RF
- CATV
- MATV
- Head-end
Location
- Albany, NY area
Work Type
- Field
- Full-time
Experience Level
- One year of related experience with a technical degree
- Three years of work experience with a High School Diploma or GED
Education Level
- Technical degree
- High School Diploma or GED
Salary/Compensations
- $25 - $34 per hour
Benefits
- Company vehicle
- Tools
- Cell phone
- Laptop
- Technical support
- PTO
- Holidays
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Pet insurance
- On-demand pay
About the Company
- SONIFI is a global technology provider in the hospitality industry with over 45 years of experience.
- SONIFI provides patented innovations that shape technology experiences for staff, guests, and companies.
- SONIFI's core solutions include interactive television, streaming, Internet access, Free-To-Guest, and healthcare integrations.
- SONIFI partners with global brands like DIRECTV, LG, and Samsung, and leverages technology from Google and Amazon.
- SONIFI offers nationwide technical support and professional services.
Equal Opportunity
- SONIFI and SONIFI Health value diversity and are proud to be an Equal Opportunity Employer.
- SONIFI considers all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
- SONIFI Solutions participates in E-Verify, a federal program to confirm authorization to work in the United States.