Field Telecommunications Technician at SONIFI Solutions, Inc. | Albany, NY, US | Rezi

Field Telecommunications Technician at SONIFI Solutions, Inc.

Field Telecommunications Technician

SONIFI Solutions, Inc. · Albany, NY, US

Yesterday

Field Telecommunications Technician

SONIFI Solutions, Inc. · Albany, NY, US

a day ago
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About the Role

SONIFI is seeking a Field Telecommunications Technician in the Albany, NY area to resolve technical issues, provide customer support, and guide clients on SONIFI products. This role is ideal for someone with a strong desire to solve problems, flexibility, quick learning ability, and the capacity to work independently.

Responsibilities

  • Support customers in the assigned region.
  • Provide support and guidance to customers on SONIFI products.
  • Communicate professionally with staff at hospitality customers.
  • Understand and respect boundaries, protocols, and empathy needed in healthcare customer environments.

Requirements

  • Valid driver's license and safe driving habits.
  • Flexibility to adapt to changing customer priorities and requests.
  • Occasional travel outside of the assigned area.
  • On-call availability.
  • Occasional overtime and weekend work.

Skills

  • High-Speed Internet and WIFI
  • Satellite TV
  • Digital TV
  • IPTV
  • Telecom
  • RF
  • CATV
  • MATV
  • Head-end

Location

  • Albany, NY area

Work Type

  • Field
  • Full-time

Experience Level

  • One year of related experience with a technical degree
  • Three years of work experience with a High School Diploma or GED

Education Level

  • Technical degree
  • High School Diploma or GED

Salary/Compensations

  • $25 - $34 per hour

Benefits

  • Company vehicle
  • Tools
  • Cell phone
  • Laptop
  • Technical support
  • PTO
  • Holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Pet insurance
  • On-demand pay

About the Company

  • SONIFI is a global technology provider in the hospitality industry with over 45 years of experience.
  • SONIFI provides patented innovations that shape technology experiences for staff, guests, and companies.
  • SONIFI's core solutions include interactive television, streaming, Internet access, Free-To-Guest, and healthcare integrations.
  • SONIFI partners with global brands like DIRECTV, LG, and Samsung, and leverages technology from Google and Amazon.
  • SONIFI offers nationwide technical support and professional services.

Equal Opportunity

  • SONIFI and SONIFI Health value diversity and are proud to be an Equal Opportunity Employer.
  • SONIFI considers all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
  • SONIFI Solutions participates in E-Verify, a federal program to confirm authorization to work in the United States.