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About the Role
Canadian Blood Services is seeking a Regular part-time Phlebotomist (Donor Care Associate) to join their Donor Centre team in London, Ontario. The Donor Centre team supports the collection of donor blood in a safe manner to enable life-saving products. In this role, you will perform phlebotomy according to health and safety standards, working face-to-face with donors, team members, and volunteers to provide safe and quality service throughout the collection process.
Responsibilities
- Perform phlebotomy in the collection process in accordance with health and safety standards.
- Work face-to-face with donors, team members and volunteers providing them with safe and quality service during each stage of the collection process.
- Conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
- Monitor donors for safety and comfort, provide post donation care and respect for donor privacy.
- Ensure safe processing and handling of blood products.
- Assist in the collection of whole blood and apheresis blood components.
- Assist in setting up booths, tables, and other equipment at mobile events to ensure donor clinics are properly set up for use.
Requirements
- Completion of high school.
- Completion of accredited training program in phlebotomy or one-year related experience. An equivalent combination of education, training and experience may be considered.
- Basic computer skills and the ability to learn new systems and programs.
- Up-to-date resume required for application.
- Must be flexible to accommodate assigned shifts which are based on operational needs.
- Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).
- Applicants who require accommodation should discuss their needs with us.
Skills
- Superb people skills
- Ability to communicate effectively with donors
- Excellent customer service skills
- Knowledge or experience in following procedures
- Excellent interpersonal skills
- Basic computer skills
- Ability to learn new systems and programs
- Previous knowledge of Microsoft Word and Outlook are considered assets.
- A second language is considered an asset.
Location
- London, Ontario
Work Type
- Regular part-time
- Full-time
Experience Level
- One-year related experience
Education Level
- Completion of high school
- Completion of accredited training program in phlebotomy
Salary/Compensations
- $30.80
Benefits
- Payment in lieu of vacation, holidays and benefits.
- Premiums paid according to the collective agreement.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
About the Company
- Together, we can make all the difference in the lives of others.
- Be part of a dynamic, collaborative and caring organization committed to saving and improving lives.
- Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
- If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.
- We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.
Equal Opportunity
- Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.