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About the Role
As a Beverage Server, you will be an ambassador of hospitality by delivering exceptional service with warmth and precision. In this fast-paced casino environment, you’ll serve beverages to guests actively engaged in gaming, ensuring a seamless, elevated, and memorable experience. By anticipating needs, building genuine connections, and bringing energy to every interaction, you help turn moments into unforgettable experiences that keep guests coming back.
Responsibilities
- Take orders and serve drinks efficiently and accurately in the work area as applicable
- Place orders, and garnish and serve cocktails to guests
- Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections available
- Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
- Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
- Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Requirements
- Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission
- Must be available to work varied shifts including day shift (10am-6pm), swing shift (5:45pm-1:45am), and graveyard shift (7:15pm-3:15am), as well as weekends and holidays
- Has a high school diploma or GED
- Has prior relevant experience as a cocktail and/or food server working in a similar environment such as a casino, resort, or lounge
- Has knowledge of beverages including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
Location
- Yonkers, New York
Work Type
- Full-time
Experience Level
- Prior relevant experience as a cocktail and/or food server
Education Level
- High school diploma or GED
Salary/Compensations
- $17.40 per hour
- Pay is subject to review following 90 days of employment
- This is a tip eligible position
- Overtime pay in accordance with state requirements
Benefits
- Opportunities for professional development and career advancement, including networking opportunities, and community volunteer programs
- A supportive and collaborative work environment
- Wellness incentive programs
- Companywide discounts on hotel, entertainment, shopping, and food & beverage
- Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond
- Complimentary meal in our employee dining room
- Free on-site parking
- Medical, dental, vision, and life insurance plans
- 401(k)
- Time off plans
About the Company
- The SHOW comes alive at MGM Resorts International
- We seek individuals like YOU to create unique and show-stopping experiences for our guests.