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About the Role
A well-established Toronto condominium corporation is seeking a capable, dependable and technically minded Live-In Building Superintendent to oversee the day-to-day operation and maintenance of the property. This is a hands-on building operations position intended for someone who understands building systems, takes pride in preventive maintenance, can coordinate contractors and is comfortable working with residents and modern building technology.
Responsibilities
- Conduct regular inspections of mechanical rooms, building equipment, common areas, parking garage, exterior areas and other building systems.
- Complete and document daily, weekly and monthly preventive-maintenance inspections.
- Identify deficiencies and promptly report them to Property Management.
- Perform basic equipment resets and limited troubleshooting where trained and appropriate.
- Perform minor handyman work in common elements, including minor repairs, adjustments, patching, painting and touch-ups.
- Coordinate contractors, providing access and monitoring work performed.
- Document contractor work and report incomplete or deficient work to Management.
- Monitor building supplies and advise Management when materials are required.
- Assist with move-ins and move-outs, elevator preparation and post-move inspections.
- Maintain and manage waste and recycling operations, including bins and the compactor room.
- Maintain cleanliness of the compactor room, parking garage litter areas, mechanical areas and building perimeter.
- Monitor and respond to resident service requests.
- Assist with visitor parking, access cards/fobs and other building operational matters.
- Operate and monitor CCTV, access-control and other building technology.
- Maintain clear electronic records and communicate regularly with Property Management.
- Respond to defined building emergencies when available.
Requirements
- Comfortable working around and understanding the general operation of HVAC and heating equipment, pumps and domestic water systems, domestic hot-water equipment, electrical equipment, elevators, garage-door systems, drainage and sump systems, fire and life-safety equipment, access-control systems, CCTV systems, garbage and compactor equipment, and other common high-rise building systems.
- Not expected or permitted to perform work requiring a licensed trade or specialized technical qualification.
- Comfortable using email, resident and property-management portals, service-request and ticketing systems, CCTV systems, access-card and fob systems, electronic inspection forms, digital photographs and documentation, and other building-management technology.
- Able to communicate clearly and professionally with residents, contractors and Property Management, both verbally and in writing.
- Expected to provide courteous and professional assistance with building-related operational matters.
- Not responsible for performing private repair or handyman work for individual owners or residents.
- Rule violations and resident disputes are to be documented and reported to Property Management.
- Previous condominium, high-rise residential, rental-building or building-operations experience.
- Strong mechanical aptitude.
- Good general handyman and maintenance skills.
- Familiarity with high-rise mechanical and building systems.
- Experience coordinating contractors.
- Strong computer and technology skills.
- Experience with CCTV and access-control systems.
- Good written documentation and record-keeping skills.
- Strong interpersonal and resident-service skills.
- Ability to work independently and identify work requiring attention.
- WHMIS certification.
- First Aid/CPR certification.
- A valid driver’s licence as an asset.
- Proactive rather than reactive.
- Ability to routinely walk the property, check building equipment, notice developing problems, document deficiencies and follow matters through to completion.
- Ability to combine practical building knowledge, technical aptitude, organization, technology skills and professional resident communication.
Skills
- Preventive maintenance
- Contractor coordination
- Resident communication
- Building systems knowledge
- Modern building technology
- Mechanical aptitude
- Handyman skills
- Computer skills
- Technology skills
- CCTV systems
- Access-control systems
- Written documentation
- Record-keeping
- Interpersonal skills
- Resident-service skills
- Independent work
- Problem identification
- WHMIS certification
- First Aid/CPR certification
- Valid driver's licence
Location
- Toronto
Work Type
- Full-Time
- Live-In
Experience Level
- Previous condominium, high-rise residential, rental-building or building-operations experience preferred.
Salary/Compensations
- $60,000 annual base salary
- Performance bonus of up to $5,000 annually
- Additional compensation for qualifying after-hours emergency responses
- Additional compensation for Saturday move-in/move-out attendance at $25/hour, minimum 4 hours
Benefits
- Private one-bedroom plus office superintendent suite provided as part of the compensation package
- Parking included
- Corporation-provided tools, cellphone, equipment and required training
About the Company
- A well-established Toronto condominium corporation.