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About the Role

NPR is seeking a Systems Engineer to manage, test, and maintain enterprise virtualized infrastructure, including servers, storage, and networking systems. This role involves deploying, configuring, monitoring, and troubleshooting virtualization platforms to ensure high availability, scalability, and security. You will also help set up new data center hardware and build NPR's private cloud environment.

Responsibilities

Partner with Infrastructure colleagues to install, rack, cable, and configure new server, storage, and network hardware.
Deploy, configure, and maintain virtualized systems using enterprise tools.
Evaluate virtual system architecture, compare existing applications, and create metrics to measure response times and availability.
Recommend and execute system enhancements following established organizational change management policies and procedures.
Assist the Distribution Infrastructure team in executing cloud/virtualization workflows and capacity planning tools.
Partner with Security Engineers to ensure virtual hosts, operating systems, and network configurations comply with organizational security policies.
Analyze and document Distribution IT process workflows, identifying areas for continuous improvement.
Create comprehensive documentation, procedures, instructions, and training materials.
Proactively communicate operational status to management, participate in an on-call rotation, and respond to critical system issues on a 24x7 basis as needed.

Requirements

3+ years of professional experience supporting, maintaining, troubleshooting, and administering servers and networking within a data center environment.
2+ years of hands-on experience in the planning, design, deployment, and management of enterprise virtualized cloud infrastructure.
Hands-on experience with physical data center hardware, including racking and cabling servers, configuring out-of-band management, and RAID/BIOS configuration.
Competence in DNS administration (BIND preferred).
Experience with IP address management (IPAM) and DHCP services.
Experience with configuration management (Puppet preferred).
Experience creating agentless automation workflows (Ansible preferred).
Experience with Mail Transfer Agent administration (Exim).
Working knowledge of Windows Server administration (2022+) alongside core directory and networking protocols (Active Directory, DNS, DHCP, IIS).
Practical experience supporting enterprise storage (NetApp or TrueNAS).
Comfortable with networking configuration of hosts, switches, and routers, including VLANs, trunking, and NIC bonding/link aggregation.
Proven track record as a key contributor or project leader on complex technical initiatives.
Demonstrated ability to participate effectively in a team environment, handle multiple concurrent projects, and contribute to an on-call rotation.

Skills

System Troubleshooting & Diagnostics
Structured Communication
Prioritization Under Pressure
Cross-Functional Collaboration
Continuous Learning Mindset
VMware vSphere
HPE Morpheus VM Essentials
Proxmox
Nutanix
Incus
Microsoft Hyper-V
HPE iLO
Dell iDRAC
BIND
IPAM
DHCP
Puppet
Ansible
Exim
Windows Server 2022+
Active Directory
IIS
NetApp
TrueNAS
VLANs
Trunking
NIC bonding/link aggregation
Python
PowerShell
JavaScript
Veeam
HPE ProLiant
Dell PowerEdge
Linux
VMware VCP
AWS
Unix/Linux networking configuration
Cisco switches and routers (Catalyst or Nexus/NX-OS)

Location

Washington, D.C.

Work Type

Hybrid
Full-time
Exempt

Experience Level

3+ years of professional experience
2+ years of hands-on experience

Education Level

Bachelor’s degree in Computer Science, Information Systems, or a related field, OR equivalent practical work experience.

Salary/Compensations

$109,350 - $133,650 USD

Benefits

Access to comprehensive benefits for employees and dependents.
Medical, dental, vision, life/accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings.

About the Company

A thriving, mission-driven multimedia organization producing award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation.
NPR audience values information, creativity, curiosity, and social responsibility.
NPR is committed to building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to success.
Integrity, adherence to ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

Equal Opportunity

NPR is an Equal Opportunity Employer.
NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public.
Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.