Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Legal Operations Manager role.

Rezi rewrites your resume against Fastly's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Legal Operations Manager posting at Fastly — free, in seconds.

About the Role

Fastly's global edge cloud platform helps the world's most popular digital businesses deliver fast, secure, and reliable experiences to their customers. Our Legal team moves at the speed of the business, and we're looking for a Senior Legal Operations Manager to help us do it even better. In this role, you'll help develop and manage the systems, processes, and relationships that keep Legal running efficiently, with a particular emphasis on how we thoughtfully put AI to work across the department. You'll partner directly with the Legal team (including the Chief Legal and Administrative Officer), Finance, IT, Business Systems, and Security to continue turning legal operations into a real competitive advantage. This is an individual contributor role that will report to the Director of Legal Operations, with room to grow within the Legal Operations organization.

Responsibilities

Serve as the key administrator of Ironclad, owning templates, workflows, repository design, system configuration, and technical integrations.
Help establish standardized, automated, efficient, and scalable contracting processes across business and legal teams, including intake, routing, review, approval, execution, and post-signature processes.
Leverage AI to strengthen the post-signature contract repository, powering smarter search, extraction, classification, risk identification, and obligation management.
Develop and maintain detailed process documentation and training materials to drive change management and adoption.
Manage the strategic use of Onit's Unity (aka SimpleLegal) for e-billing and spend management, including using AI-assisted invoice review and spend-analysis tools.
Help manage outside counsel and legal service provider relationships, including the implementation and management of outside counsel guidelines.
Help manage the legal technology vendor lifecycle in partnership with Procurement and IT, including evaluations, renewals, licensing, and SOWs.
Assist in building and maintaining the Legal team's annual budget and forecast, tracking spend against plan and flagging variances early.
Assist in the development of data-driven reporting on legal spend, matter volume, and operational KPIs for Legal leadership.
Maintain and improve the Legal team's knowledge management repositories in Google Drive and Confluence, including how templates, policies, memoranda, playbooks, and other work product are organized and accessed.
Partner with subject-matter owners across the department to ensure the team's playbooks, training materials, policies, and knowledge base content are kept current.
Leverage AI to take inventory of repository materials and identify outdated, incomplete, and/or missing content.
Assist in managing legal holds, data preservations, data collections, and document reviews using the Reveal ecosystem.
Serve as a central program management partner across Legal department initiatives, managing project plans, timelines, workstreams, dependencies, prioritization, and delivery.
Assist in program management of Legal department calendar and department-wide meetings.
Partner with Legal and cross-functional stakeholders to conduct discovery, understand business requirements, and translate needs into actionable programs and solutions.
Help develop and execute change-management strategies for new processes, technologies, and AI capabilities, driving adoption through communication, training, and feedback loops.
Partner with Legal and cross functional teams to support the Legal Department's AI and innovation roadmap.
Leverage AI to build intelligent intake, triage, workflow, and knowledge systems.
Help evaluate, pilot, and scale AI-powered legal tools, defining success criteria, testing against manual legal work, and making go/no-go calls.
Partner with IT, Information Security, and Privacy to ensure AI tools are deployed and used responsibly, with appropriate governance, risk review, and human oversight.
Build and deploy AI-enabled workflows that meaningfully increase the leverage of every person on the Legal team.

Requirements

7+ years of experience in legal operations, business/program operations, or a related function, ideally within a technology, SaaS, AI, or other high-growth and fast-paced environment.
Hands-on experience administering Ironclad (CLM), SimpleLegal/Unity (matter management and e-billing), and eDiscovery management platforms.
Significant experience using and deploying generative AI tools (e.g., Claude and Gemini) and agents to drive efficiency in legal and legal operations work.
Experience building and managing knowledge management systems and playbooks/templates used across a legal team.
Demonstrated experience managing legal spend and supporting legal budgeting, forecasting, and accrual processes in partnership with Finance.
Track record of leading complex, cross-functional programs from strategy through execution, and of driving adoption of new tools and processes with sophisticated stakeholders, including attorneys.
Strong analytical and process improvement skills, with the ability to turn data into clear, actionable insights for legal and business leadership.
Outstanding written and verbal communication skills, with the ability to influence and collaborate across all levels and functions without direct authority.
A hyper-organized and detail-oriented project manager with the ability to manage multiple concurrent priorities in a fast-paced, distributed environment.
Experience with eDiscovery, legal hold, or data governance platforms such as Reveal Hold, Onna, or Logikcull.
Experience designing and evaluating AI pilots with defined success criteria and attorney oversight of AI output.
Experience with trade compliance or export screening workflows and tools such as Descartes.
Experience supporting a legal department at a public technology company.
Project management or process improvement credentials (e.g., PMP, Lean, Six Sigma).
Active participation in the legal operations community (e.g., CLOC, ACC Legal Operations).
A fully completed application and resume or CV are required when applying.

Skills

Ironclad
SimpleLegal/Unity
eDiscovery management platforms
Generative AI tools (e.g., Claude and Gemini)
Knowledge management systems
Budgeting
Forecasting
Accrual processes
Program management
Process improvement
Analytical skills
Communication skills
Project management
Reveal Hold
Onna
Logikcull
Descartes
PMP
Lean
Six Sigma
CLOC
ACC Legal Operations

Location

San Francisco, CA

Work Type

Hybrid
Full-time

Experience Level

Senior
7+ years

Education Level

Bachelor's degree or equivalent practical experience

Salary/Compensations

$143,860.00 to $172,632.00

Benefits

Medical insurance
Dental insurance
Vision insurance
Family planning support
Mental health support
Employee Assistance Program
Life insurance
Disability insurance
Accident insurance
Flexible Vacation policy
18 days of accrued paid sick leave
401(k) with company match
Employee Stock Purchase Program
12 paid local holidays (for 2026)
12 paid company wellness days (for 2026)

About the Company

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives.
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team.

Equal Opportunity

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.