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About the Role
As a Public Area Attendant, you will be responsible for ensuring the cleanliness and upkeep of the hotel’s public spaces, spreading hospitality by delivering memorable experiences for every guest.
Responsibilities
- Maintain cleanliness of designated areas including restrooms, hallways, stairwells, elevators, offices, and event spaces by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, shampooing carpets, washing windows, and emptying trash.
- Greet guests warmly, answer questions, and resolve service requests promptly.
- Assist in guest room cleaning and fulfill service requests when needed.
- Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors.
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
Location
- New York
Work Type
- Full-time
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program.
- Employee stock purchase program (ESPP) with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Personalized caregiving support through dedicated caregiving concierge services.
- Crisis concierge for practical support and emotional care during times of loss.
- Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members.
- Generous paid time off (PTO).
- Health & welfare benefits including various health plans.
- Retirement plans.
About the Company
- The Waldorf Astoria New York has undergone a transformative restoration and is now open, seeking team members to unveil a new era of luxury embodying the spirit of New York City.
- Waldorf Astoria provides guests with an exceptional environment and personalized True Waldorf Service, creating unforgettable experiences for discerning travelers.
- The hotel features 375 rooms, 375 residences, 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnerships.
- Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
- At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
- Hilton is a global leader in hospitality, having welcomed over 3 billion guests worldwide.
- Hilton's founding vision is to fill the earth with the light and warmth of hospitality.
- Hilton has an award-winning culture, recognized on the World’s Best Workplaces list by Great Place to Work and Fortune.
- Hilton is committed to providing the best stay for every guest and setting new standards for the future of travel.
- Hilton supports Team Members' journeys, whether starting a career or exploring something new.
- Hilton invests in Team Members' wellbeing, supporting them through life's moments with exceptional care, perks, and benefits.