Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Intake Office Coordinator role.
Rezi rewrites your resume against The Lisinski Law Firm's job description. Free.
Tailor your resume to this Intake Office Coordinator role.
Rezi rewrites your resume against The Lisinski Law Firm's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Intake Office Coordinator posting at The Lisinski Law Firm — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Intake Office Coordinator posting at The Lisinski Law Firm — free, in seconds.
About the Role
The Intake Office Coordinator supports the firm's client intake process, ensuring a red-carpet experience. This role involves coordinating communication, handling inquiries, and delegating client requests to appropriate departments.
Responsibilities
- Greet and assist clients upon arrival.
- Conduct initial assessments and gather necessary information.
- Verify client documentation.
- Take client fingerprints following the intake appointment.
- Submit fingerprints to FBI.
- Scan/upload fingerprints and authorization forms into the case management system.
- Scan client documents into case management system.
- Prepare intake folders.
- Prepare and mail Welcome Kits to clients.
- Scan contracts into case management system.
- Answer and direct incoming calls.
- Confirm and reschedule client appointments.
- Ensure client welcoming area is clean and organized.
- Collect client payments and follow money handling procedures.
- Ensure customer satisfaction based on established KPIs.
- Complete inventory of office supplies.
Requirements
- Must be bilingual in Spanish and English.
- 1-3 years’ experience in customer service preferred.
- High school diploma or equivalent experience.
- Possesses excellent bilingual (English and Spanish) interpersonal and communication skills, both verbal and written.
- Proficient in Microsoft Office Suite.
- Ruthless attention to detail.
- Excellent organizational skills.
- Ability to work independently and proactively.
- Ability to multitask and prioritize work.
Skills
- Customer service
- Problem-solving
- Bilingual (English and Spanish)
- Interpersonal skills
- Communication skills (verbal and written)
- Microsoft Office Suite proficiency
- Attention to detail
- Organizational skills
- Independent work
- Proactive work
- Multitasking
- Prioritization
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- High school diploma or equivalent
Salary/Compensations
- $19-$20.13 per hour
Benefits
- 401k Match
- Medical, Dental, & Vision Insurance
- Health Savings Account or Flexible Spending Account options
- Dependent Care FSA
- Basic Life Insurance
- Voluntary Life & AD&D
- Disability Insurance
- Hospital Indemnity Insurance
- Employee Assistance Program
- Calm App Subscription
- Paid Time Off
About the Company
- At Lisinski Law Firm, the commitment shown to clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Every role contributes to meaningful, lasting impact in the lives of those we serve.
- Driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.