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About the Role

The Service Bartender plays a key role in supporting restaurant and bar operations by efficiently preparing high-quality beverages for servers and guests. This role can involve back-of-house drink preparation or guest-facing direct beverage service, focusing on providing an excellent hospitality experience.

Responsibilities

Deliver, maintain, and exceed guest service quality standards.
Prepare and present beverages according to standards, maintaining quality and hygiene.
Ensure drinks are made to set recipes and track wastages and spills accurately.
Adhere to Smart Serve and Alcohol and Gaming Commission (AGCO) regulations.
Adhere to company grooming and uniform standards.
Master drink menu knowledge to provide expert recommendations.
Oversee and train F&B General Helper in compliance with service excellence standards.
Cover breaks for bartenders as assigned.
Uphold safety rules and standards.
Attend staff meetings and training.
Organize, operate, and control the bar to consistently deliver timely service and quality product.
Manage bar setup, including cleaning, stocking, and setting up/closing down the bar.
Maintain a clean and neat bar area.
Clean and maintain all equipment.
Use all equipment for its intended purpose in a safe manner.
Record sales and process payments.
Assume responsibility for all cash shortages as per policy and the collective agreement.
Order and control bar stock as per set par levels.
Conduct inventory and complete assigned checklists.
Receive and record food and beverage merchandise.
Process all products for delivery through the POS system.
Dismantle, clean, close, and lock the bar and secure product at the end of the shift.
Complete all required paperwork and reporting.
Report all voids and spillages to the Supervisor.
Foster teamwork by working harmoniously with co-workers and assisting with duties.
Advise Supervisor of any occurrences that may compromise positive customer relations.
Advise Supervisor of any occurrences that may impede operational efficiency.
Report any special occurrences or discrepancies to Manager and/or Supervisor.
Identify and recommend opportunities for improving service or operational performance.

Requirements

Minimum 2 years of experience in full-service bars and restaurants.
At least 1 year of experience in a bartending role.
Previous work experience handling cash and POS system required.
Basic math, wine, and liquor knowledge.
Responsible for obtaining and maintaining Food Handlers & Smart Serve Certification.
Responsible for obtaining and maintaining A.G.C.O. gaming license, as required.

Skills

Excellent interpersonal skills
Team player attitude
Positive and personable attitude
Proven record of excellent guest service
Beverage preparation
Attention to detail
Communication skills
Ability to thrive in a fast-paced, team environment
Cash handling
POS system operation
Basic math
Wine knowledge
Liquor knowledge
Bartending
Mixology

Work Type

Full-time

Experience Level

Minimum 2 years experience in full-service bars and restaurants
Minimum 1 year experience in a bartending role

Education Level

Food Handlers Certification
Smart Serve Certification
A.G.C.O. gaming license
Recognized course in Bartending or mixology an asset

Salary/Compensations

19.71 CAD $