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About the Role
The Assistant Director will play a crucial role in a newly launched Safe Options Support (SOS) team, dedicated to providing comprehensive care to street homeless or subway dwelling individuals. This multi-disciplinary team implements the Critical Time Intervention model of care, supporting program participants through their transition from street to home. This opportunity offers clinicians a chance to reshape community healthcare in NYC and positively impact the lives of homeless New Yorkers.
Responsibilities
- Provide clinical and operational leadership to the SOS team in collaboration with the Program Director.
- Conduct persistent and assertive outreach using strength-based approaches, starting at transit "hot spots" or during hospital admissions.
- Collaborate with street outreach teams, local police, hospitals, MTA, Department of Homeless Services, and family/caregivers to identify individuals in need.
- Assess health and social needs through conversational and observational assessments and formalized risk tools.
- Coordinate with the SOR Hub to secure housing, assist with applications, interviews, and moving in.
- Participate in hospital discharge planning to connect participants with community resources.
- Offer short-term therapeutic counseling pre and post-housing placement.
- Collect and report data, collaborating with analysts to inform future care strategies.
- Address clinical issues impacting housing retention, working with housing providers and participants.
- Establish relationships with community providers to ensure seamless transitions and access to services.
- Navigate appointments, provide travel training, and address barriers to accessing care.
- Facilitate crisis interventions, referrals, and hospitalizations as needed.
- Conduct comprehensive psychosocial assessments, reviewing documentation and collateral information.
- Monitor participant progress towards care plan goals and record outcomes.
- Attend team meetings, supervisory sessions, and fulfill assigned duties as required.
- Oversee staff and program operations.
- Engage in community outreach.
- Enhance daily living skills.
- Offer counseling.
- Advocate against discrimination or healthcare disparities.
- Perform field-based work.
- Provide periodic on-call coverage.
- Work flexible hours.
Requirements
- Licensed Master’s degree in social work, mental health counseling, nursing, or psychology.
- Experience working with homeless and/or precariously housed populations preferred but not required.
- Interest in developing management skills.
- Knowledge of homeless resources, NYC shelter systems, and MTA transit systems is a plus.
- Knowledge of counseling principles and methods for mental illness and substance use disorders.
- Knowledge of treatment, rehabilitation, and community support programs as they relate to recipients/residents, families, and staff.
- Knowledge of techniques for identifying, assessing, and preventing potentially violent behavior, including crisis management and de-escalation techniques.
- Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients.
- Ability to prepare accurate and timely reports.
- Computer proficiency in Health Information Technology and Microsoft applications such as MS Word, Excel, Power Point.
- Spanish speaking is a plus.
Skills
- Clinical leadership
- Operational leadership
- Assertive outreach
- Strength-based approaches
- Collaboration
- Assessment
- Housing coordination
- Discharge planning
- Therapeutic counseling
- Data collection
- Data reporting
- Clinical issue resolution
- Community provider relationship building
- Appointment navigation
- Travel training
- Crisis intervention
- Psychosocial assessment
- Progress monitoring
- Teamwork
- Supervision
- Management skills
- Spanish speaking
Location
- New York, NY
Work Type
- Full-Time
- Field-based
- On-call coverage
- Flexible hours
Experience Level
- Management experience preferred
Education Level
- MA/MS
Salary/Compensations
- $70000.00 - $70000.00
About the Company
- The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges.
- We provide individuals with the tools they need to pursue their dreams and live meaningful lives.
- The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities.
- As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization.
Equal Opportunity
- The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer