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About the Role
The Referral Coordinator is a licensed social worker responsible for supporting the referral and admissions process for Hospice Austin and Austin Palliative Care. This position conducts informational visits with patients, families, caregivers, and referral sources to explain hospice and palliative care services, eligibility requirements, and available support. The Referral Coordinator also provides assigned palliative care social work visits, completes timely documentation, coordinates with members of the interdisciplinary team, and helps ensure a compassionate and seamless transition into services.
Responsibilities
- Performs intakes and processes referrals.
- Performs data entry (excel, Suncoast, Netsmart MyUnity EMR) and maintains records and information for patients being admitted to Hospice Austin.
- Coordinates patient care.
- Conducts informational visits with patients, families, caregivers, and referral sources to explain hospice and palliative care services, eligibility requirements, and available support.
- Provides assigned palliative care social work visits.
- Completes timely documentation.
- Coordinates with members of the interdisciplinary team.
- Ensures a compassionate and seamless transition into services.
Requirements
- Master’s degree in social work
- Current Texas Licensed Clinical Social Worker (LCSW) license
- Minimum of two years of hospice and palliative care experience
- Skill in office computer software
- Valid Texas driver’s license, auto liability insurance and safe driving record
- Experience in hospice/home health admissions preferred.
Skills
- Social work
- Hospice care
- Palliative care
- Data entry
- Record maintenance
- Patient care coordination
- Interdisciplinary team coordination
- Office computer software
- Driving
Location
- Spicewood - Austin, TX
Work Type
- 40 HRS - 1 FTE
- Full-time
Experience Level
- Minimum of two years of hospice and palliative care experience
Education Level
- Master’s degree in social work
- Licensed Clinical Social Worker (LCSW)
About the Company
- Hospice Austin and Austin Palliative Care provide hospice and palliative care services.
- All comments, actions and behaviors have a direct effect on the public’s perception of Hospice Austin.
- Interactions with patients, family members, physicians, referral sources, visitors, co-workers, etc. must be in a manner that is courteous, respectful, cooperative and professional.
- This behavior should promote an atmosphere of teamwork and positive relations.