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About the Role
The Fifth Avenue Hotel is seeking a Director of Revenue Management to serve as a key commercial leader responsible for maximizing hotel revenue, profit, and market share. This role drives pricing strategy, distribution management, and inventory optimization, requiring an analytical, entrepreneurial, and hands-on strategist with a strong commercial instinct.
Responsibilities
- Own and execute the hotel’s comprehensive revenue strategy aligned with budget, forecast, and long-term luxury positioning.
- Implement dynamic pricing and inventory management strategies across all segments.
- Monitor daily pickup, pacing, and demand fluctuations to optimize pricing, length-of-stay controls, and overbooking strategies.
- Balance short-term revenue optimization with long-term rate integrity and brand positioning.
- Identify and capitalize on high-demand periods, compression events, and alternative revenue streams.
- Make decisions grounded in both top-line revenue growth and bottom-line profitability impact.
- Lead the preparation of daily, weekly, and monthly revenue forecasts with a high degree of accuracy.
- Drive the annual rooms revenue budgeting process in alignment with the hotel’s commercial objectives.
- Analyze historical trends, market dynamics, and future pacing to anticipate demand shifts.
- Present detailed revenue performance, variance analyses, and strategic recommendations to ownership and the Executive Committee.
- Oversee the management of all distribution channels, including GDS, OTAs, direct web booking, and voice.
- Ensure stringent rate parity and optimal visual/content positioning across all third-party platforms.
- Partner with Marketing to drive direct bookings, optimize the digital booking journey, and maximize conversion.
- Evaluate the cost of acquisition per channel and proactively shift the business mix to maximize net revenue.
- Perform comprehensive competitive analysis to understand pricing strategies, market positioning, and demand drivers in the NYC luxury market.
- Analyze daily STR reports and market share data to identify opportunities for continuous RevPAR Index growth.
- Leverage revenue management systems (RMS), property management systems (PMS), and BI tools to extract actionable insights.
- Maintain deep awareness of macroeconomic trends, city-wide events, and international travel patterns affecting the Manhattan market.
- Partner closely with the Vice President of Sales, Director of Sales, and Director of Reservations to ensure full commercial alignment.
- Co-lead weekly commercial and revenue strategy meetings, providing data-driven recommendations and actionable intelligence.
- Advise the Sales team on group pricing, displacement analyses, and optimal business mix to protect rate integrity.
- Foster a revenue-centric culture across all hotel departments by educating operational leaders on revenue optimization strategies.
- Act beyond functional boundaries when required to drive business success, operating with urgency and a solutions-first mindset.
Requirements
- Previous significant managerial experience in revenue management within a luxury, five-star, or high-end hospitality environment is required.
- Highly analytical, decisive, and execution-driven with a commercially sophisticated and strong profit orientation.
- Strategic yet deeply hands-on; proactive, curious, and data-focused.
- Collaborative, low-ego, and team-oriented; a commercial partner who elevates standards and performance.
- Comfortable in a fast-growing, entrepreneurial hospitality environment.
- Passionate about luxury hospitality, market dynamics, and modern luxury travelers.
- Strong organizational, communication, and refined presentation abilities with a high attention to detail.
- Proven ability to manage multiple priorities, synthesize complex data into clear strategies, and thrive in a fast-paced, high-pressure setting.
Skills
- Modern Revenue Management Systems
- Property Management Systems
- Distribution channel managers
- Excel
- Data analysis
- Market intelligence
- Forecasting
- Budgeting
- Pricing strategy
- Distribution management
- Inventory optimization
- Commercial collaboration
- Leadership
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Director
Education Level
- Associate or Bachelor’s degree in Hospitality Management, Business Administration, Finance, Statistics, or equivalent experience preferred.
Salary/Compensations
- $200,000.00/Yr.
Benefits
- Flexible schedule required, including evenings, weekends, holidays, and travel for client meetings and promotional events as needed to support 24/7 operations.
- Physically active role requiring regular movement throughout the property, including standing for extended periods during site tours, walking to inspect event spaces, and the ability to lift up to 25 pounds.
About the Company
- The Fifth Avenue Hotel, an award-winning luxury destination, is nestled in the heart of Manhattan and is a vibrant oasis featuring 149 beautifully appointed guest rooms, where personal service, extraordinary design, distinctive cuisine, compelling art, and immersive cultural experiences come together to create something truly exceptional.
- The Fifth Avenue Hotel is more than a workplace—it’s a destination where creativity, culture, and hospitality meet.
- As part of our award-winning team, you will play a vital role in shaping the canvas of unforgettable guest journeys in one of New York City’s most distinctive luxury hotels.
- Candidates who value excellence, discretion, and professionalism are encouraged to apply to this refined, service-driven setting.