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About the Role

Initiate, plan, and oversee complex, multi-disciplinary projects to advance the division's reports to City Council. Provide leadership and expert guidance in coordinating cross-functional partners, managing project timelines, milestones, and stage-gates, and ensuring the effective advancement of projects and initiatives identified as priorities for the Division.

Responsibilities

Provide project management support for Council and Committee agenda items, ensuring compliance with corporate reporting requirements, timelines, and approval processes.
Collaborate with divisional subject matter experts and corporate partners to gather information, assess impacts, and develop recommendations.
Maintain systems, tools, and reporting mechanisms to monitor the status of Council-directed initiatives and identify emerging risks.
Develop and implement detailed plans and recommend policies regarding program specific requirements.
Manage assigned projects, ensuring effective teamwork, communication, and high standards of work quality.
Conduct research into assigned areas, considering developments within the field, corporate policies, legislation, and initiatives by other government levels.
Oversee multi-disciplinary teams to deliver high-quality project management services on divisional projects.
Conduct research, identify stakeholder requirements, and analyze business processes for optimization opportunities.
Anticipate, analyze, and identify organizational and program delivery impacts of emerging issues and recommend innovative solutions.
Perform service level adjustment scenarios and participate in meetings involving confidential strategic, operational, or labor relations issues.
Respond to emergency and priority situations by anticipating problems, making decisions, and deploying appropriate resources.
Oversee and evaluate the work performance of external service providers.
Identify and recommend approaches for addressing program/activity gaps and issues, ensuring alignment with City and divisional priorities.
Monitor work output, review project deliverables, and ensure timely completion by project staff and stakeholders.
Develop and implement project control systems, procurement oversight, cost evaluation methodologies, and performance evaluation criteria.
Review, evaluate, and recommend detailed project plans and deliverables to Director/Manager, reporting on subproject status.
Manage and report sub-project progress to senior management regarding technology, staffing, costs, schedules, and operations.
Prepare, develop, and negotiate agreements with suppliers, contractors, and other organizations.
Develop and manage requests for proposals/quotations and manage evaluation and selection processes and contracts.
Ensure compliance with contractual agreements, project charters, and legislative requirements.
Manage contentious issues regarding projects, ensuring follow-up documentation and corrective actions.
Negotiate and implement innovative solutions to complex project challenges involving multiple stakeholders.
Develop, coordinate, and approve communication activities for staff to ensure understanding of the strategic plan.
Communicate potential situations of political and/or media attention and recommend courses of action.
Conduct or coordinate training and communication to staff regarding events/projects policies and procedures.
Ensure the quality of work meets corporate and divisional standards and employees are trained to comply with legislative regulations.
Represent the division in meetings with a diverse range of internal and external stakeholders.
Cultivate and retain strategic relationships with corporate representatives, media partners, businesses, politicians, and senior management.
Develop briefing notes and reports to senior management, Committees, and Council.

Requirements

Post-secondary education in a professional discipline pertinent to the job function combined with relevant experience or an equivalent of education and experience.
Considerable experience in leading complex projects, including developing and implementing project design, schedule, budget, identifying and mitigating project risks, managing deliverables, and identifying and achieving outcomes and objectives.
Considerable experience managing City Council relations and engagement functions, and issues management.
Considerable experience managing a large number of projects and/or programs in a fast-paced environment with competing deadlines and multiple tasks.
Experience establishing and maintaining effective partnerships with diverse internal and external stakeholders, including negotiating diverse interests.
Strong political and strategic acumen, with the ability to navigate ambiguity and develop recommendations.
Excellent oral and written communication, presentation, and interpersonal skills.
Strong interpersonal, consensus building, consultation, facilitation, and negotiation skills.

Skills

Project management
Leadership
Expert guidance
Coordination
Timeline management
Milestone management
Stage-gate management
Information gathering
Impact assessment
Recommendation development
Implementation planning
System maintenance
Tool maintenance
Reporting
Risk identification
Accountability support
Planning
Policy recommendation
Team management
Communication
Work quality assurance
Organizational performance
Continuous learning
Research
Stakeholder requirement analysis
Business process analysis
Operational efficiency optimization
Service delivery improvement
Issue anticipation
Issue analysis
Organizational impact analysis
Program delivery impact analysis
Solution recommendation
Conflict resolution
Negotiation
Service level adjustment scenario performance
Confidential meeting participation
Emergency response
Priority situation response
Decision making
Resource deployment
External service provider evaluation
Program/activity gap identification
Program/activity issue identification
Alignment with priorities
Work output monitoring
Deliverable review
Project control system development
Procurement oversight
Cost evaluation
Performance evaluation
Agreement negotiation
Request for proposal development
Request for quotation development
Contract management
Legislative compliance
Contentious issue management
Corrective action implementation
Preventative strategy implementation
Communication activity development
Communication activity coordination
Communication activity approval
Training coordination
Policy revision
Service quality assurance
Stakeholder representation
Relationship cultivation
Relationship retention
Briefing note development
Report development

Location

Metro Hall, 55 John St, Toronto

Work Type

Full-time
Temporary

Experience Level

Considerable experience in leading complex projects
Considerable experience managing City Council relations and engagement functions
Considerable experience managing a large number of projects and/or programs
Experience establishing and maintaining effective partnerships

Education Level

Post-secondary education in a professional discipline pertinent to the job function

Salary/Compensations

$105,241.00 - $160,649.00

About the Company

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Equal Opportunity

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.