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About the Role

This role offers an exciting opportunity for a clinically focused professional to educate, influence, and build relationships while making a meaningful impact on people living with diabetes. As a Clinical Training Specialist, you will serve as a trusted partner to healthcare providers and patients, driving adoption of Insulet's innovative Omnipod technology through training, consultative support, and customer engagement. You will work closely with clinical and commercial teams, develop strong relationships within the diabetes community, and play a direct role in growing a territory by helping patients access life-changing insulin management solutions. This role combines clinical expertise, education, and business impact in a highly rewarding career.

Responsibilities

Promotes the features and benefits of CSII therapy and sells Omnipod Insulin Management Systems to patients and providers in group and/or individual sessions, virtually and in person, or as a continuing education offering.
Works to achieve a minimum of 3 individual trainings per day in person, or separate group trainings per day virtually with a high level of success within the targeted physicians/accounts assigned, with a goal of 20+ trainings per week.
Displays good written and verbal communication with Regional Business Director and/or Clinical Business Manager and District Sales Manager for updates in the territory and progress on Top 60 Physicians/Accounts.
Communicates frequently with Territory Manager on territory needs and updates on progress.
Assist with events such as pump clinics, pump support groups, info sessions, in-the-office educational events, patient info nights, JDRF walks, vendor days, including Kaiser Permanente Medical Groups.
Evaluates and recommends Certified Pod Trainers (CPTs) and Level 3 CPTs who wish to become consultant CPTs for Insulet Corporation.
Initiates and completes retention pathway follow-up within 30 days of initiation at greater than 80%.
May assign patient training to CPTs or conduct patient training based on the business needs of the territory, overall costs, and timeliness of training.
Assist with providing regular product demos to patients and HCPs as required.
Displays comfort in open dialog with Physicians and understands the importance of engagement and closing for action.
Ability to understand and explain pump data management to work in conjunction with the HCPs for superior patient outcomes.
Provide field feedback to the RBD, DSM, and CBM on field-based training of customers and HCPs as needed.
Ability to perform administrative duties, concur expenses and complete on a timely basis.
Performs other duties as assigned.

Requirements

Must reside within the geographic area of the assigned area.
Ability to lift, carry and transport up to 30 lbs., professional sales samples and literature.

Skills

Professional and polished presentation skills
Strong interpersonal communications both oral and written
Self-starter who needs minimal direction
Extremely flexible, with good business acumen
Strong contributing member of the commercial team
Credibility and contacts within the diabetes community
Proficiency with computers
Bilingual: English / Spanish

Location

Remote

Work Type

Full-time
Remote
Hybrid

Experience Level

2+ years of related clinical experience
2+ years’ experience in a clinical setting and/or managing diabetes and pump patients
Prior experience in a commercial role in the medical device or pharmaceutical industry

Education Level

Associate degree
Bachelor’s degree
Certified Diabetes Care and Education Specialist (CDCES)
Registered Dietitian (RD)
Registered Nurse (RN)
PharmD
Other clinical credentials and/or certifications
State licensure (as required per state)

Salary/Compensations

$100,000

Benefits

Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
Additional employee wellness programs

About the Company

Insulet Corporation is a global medical device market leader in diabetes care, transforming lives with innovative products that empower people living with diabetes to take control of their health.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.
The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods.
With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle.
Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller.
Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team.
We do this by hiring amazing people guided by shared values who exceed customer expectations.
Our continued success depends on it!

Equal Opportunity

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.