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About the Role
The role ensures consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, staff training, reclamation and product donation flow, transportation, and processing of in-store donations.
Responsibilities
- Direct all operations of store to meet sales targets and control expenses while maintaining customer service standards
- Hire, orientate, train, evaluate, recognize, discipline, and terminate based on Territorial/National standards
- Manage health and safety, labour & employee relations, and other related issues at a store level
- Decide on in-store promotions and auctions and keep abreast of marketing trends by checking competitors’ stock
- Plan store layout to attract customers including window displays and merchandise displays
- Determine and maintain appropriate inventory levels based on spot checks and reviews of weekly sales records
- Maintain control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately
- Ensure in-store safety for staff and customers (e.g., snow removal, clear fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness)
- Prepare financial and other requested reports to the National and Regional offices (sales reports, staffing costs, payroll data, etc.)
- Work with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager
- Responsible to plan, organize, direct, and control all store operations
- Help store associates make connections with the customers and demonstrate a value driven workforce
Requirements
- Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Alternative combination of education and Experience may be considered.
- Basic accounting skills required
- First aid training required or willing to learn in-house
- Microsoft Office – PowerPoint, Excel, Word required
- Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.
Skills
- Results driven
- Developing direct reports
- Building effective teams
- Managing and measuring work/systems
- Motivating others
- Process Management
- Time Management
- Communication skills
- Organizational skills
- Problem-solving skills
- Relationship management skills
- Negotiation skills
- Attention to details
- Ability to lead and develop a team
Location
- Canada
Work Type
- Full-time
Experience Level
- 3 years of progressive experience in retail
Education Level
- Completion of College Diploma in Business Retail Management or equivalent an asset
- Working knowledge of Microsoft Office applications
Salary/Compensations
- $58,531.20 to $73,174.40 with a maximum of $87,817.60
About the Company
- For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.
- Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.
- In addition, we support people experiencing unemployment, addiction and family challenges.
- We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
- As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.