Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Account Manager- Employee Benefits role.
Rezi rewrites your resume against Insurance Office of America's job description. Free.
Tailor your resume to this Account Manager- Employee Benefits role.
Rezi rewrites your resume against Insurance Office of America's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager- Employee Benefits posting at Insurance Office of America — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager- Employee Benefits posting at Insurance Office of America — free, in seconds.
About the Role
Responsible for IOA Benefits Account Management activities under Producer direction, including client service, team leadership, and process implementation.
Responsibilities
- Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.
- Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests.
- Lead the account team with a strong work ethic, positive attitude, and willingness to assist others.
- Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions.
- Identify and act on sales opportunities to grow IOA business.
- Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.
- Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings.
- Build and improve client relationships, seek feedback, and implement improvements.
- Advocate for clients and carriers to ensure mutually beneficial outcomes.
- Identify and implement value-added solutions for clients.
- Support team training and development, promote a positive work environment, and seek continuous improvement.
- Maintain transparent communication with Producers and team members.
- Ensure adherence to company policies and industry standards.
- Champion IOA core values and demonstrate integrity and leadership.
Requirements
- 5+ years of industry experience
- Required active licensing
- Exceptional customer service and communication skills
- Strong organizational, delegation, and decision-making skills
- High accuracy in handling large work volumes
- Proficiency in MS Office (Outlook, Word, Excel)
- High School Diploma (or equivalent)
Skills
- Level-Funded Plans
- Self-Funded Plans
- MS Office (Outlook, Word, Excel)
Location
- Longwood, FL
Work Type
- Remote
- Hybrid
Experience Level
- 5+ years of industry experience
Education Level
- High School Diploma (or equivalent)
Salary/Compensations
- 70-90K annually
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
About the Company
- Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity
- Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.