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About the Role
As a Senior Associate on Sales Strategy & Operations, you will take end-to-end ownership of the Canada SMB Inbound, Self-Serve Merchant Onboarding (SSMO), and Sales Development Representative (SDR) functions. You will own the strategy, goaling, and forecasting infrastructure for these channels, manage stakeholder relationships, and be accountable for day-to-day performance and ongoing improvement. You will operate with significant autonomy, identifying opportunities, shaping strategy, and leading initiatives. You will also help the team use AI and automation to scale productivity by building tools and workflows.
Responsibilities
- Take full ownership of the Inbound, SSMO, and SDR functions for Canada, including goaling, forecasting, and pacing infrastructure.
- Design and encourage adoption of new sales products, processes, and tools (including AI-powered workflows) that scale team productivity.
- Partner with Sales leadership to build effective, cost-efficient go-to-market strategies and structural changes to the sales motion.
- Build and maintain models (walk-to-goal, forecasting, ROI) that evaluate performance and surface opportunities for improvement.
- Work across Merchant S&O, Sales, Analytics, Planning, and other Sales S&O teams to scale business impact, and represent Canada's needs in broader regional/global conversations.
Requirements
- Bachelor's degree and 3+ years of experience in management consulting, tech, investment banking, corporate strategy, or business operations.
- High-growth or early-stage startup experience strongly preferred.
- Track record of owning a function or workstream end-to-end — diagnosing problems, designing the fix, and carrying it through to measurable impact.
- Ability to build models and frameworks (forecasting, ROI, walk-to-goal) from ambiguous inputs to inform decisions.
- Excellent Excel skills.
- Proficient in SQL and Snowflake.
- Comfortable building your own tools and automations (e.g., with Claude Code or similar AI-assisted tools) to create leverage.
- Bias toward building over manual workarounds is important for success.
- Strong communication skills, both verbal and written.
- Ability to operate credibly across levels from reps to directors.
- Ability to know when to flag risk early versus solve it quietly.
- Entrepreneurial and self-directed, requiring minimal oversight.
- Strong cross-functional partner who has built alignment across teams with competing priorities.
Skills
- AI and automation
- Sales products
- Sales processes
- Sales tools
- Go-to-market strategies
- Sales motion
- Forecasting models
- ROI models
- Walk-to-goal models
- Excel
- SQL
- Snowflake
- Building tools
- Building automations
- Communication skills
- Salesforce
- Glean
Location
- United States
- Canada
- Australia
- New Zealand
- Remote
Work Type
- Full-time
Experience Level
- Senior Associate
- 3+ years of experience
Education Level
- Bachelor's degree
Salary/Compensations
- $88,400—$130,000 USD
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation for salaried roles
- 80 hours of paid sick time per year for salaried roles
About the Company
- DoorDash's mission is to empower local economies.
- DoorDash is a technology and logistics company that started by enabling door-to-door delivery.
- DoorDash is growing rapidly and changing constantly.
- DoorDash is committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Equal Opportunity
- We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
- We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
- We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
- In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
- We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
- Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
- If you need any accommodations, please inform your recruiting contact upon initial connection.