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About the Role

The RTA (Raise the Age) Support Professional assists in the care and treatment of youth and families by providing rehabilitative services for young offenders, reducing recidivism, and protecting adolescents from potentially traumatic or violent encounters in adult prisons. This role partners with youth and families to facilitate the development of skills needed for them to reach their full potential and safely return to their community.

Responsibilities

Engage youth and families in trust-based, productive relationships to help them prepare for transitions, interactions in the community, and promote respect and independence.
Participate as a member of a multidisciplinary team to facilitate positive and effective outcomes, including improving community safety and reducing recidivism post-discharge.
Partner with a multidisciplinary team to deliver evidenced-based services that are relationship-based, competence-centered, trauma-informed, ecologically oriented, and culturally competent.
Provide supervision according to youth’s individual home and community safety plan.
Support the day-to-day functioning of residents by helping to create and maintain an atmosphere of warmth and safety.
Partner within designated service teams to develop individualized treatment and behavior management plans aimed at assisting youth to achieve their personal goals and objectives and support the implementation of such plans.
Utilize a Risk-Need-Responsivity (RNR) framework for treatment of youth, focusing supervision and services on high-risk behaviors and addressing youth’s greatest criminogenic needs through consultation with clinician and treatment team.
Lead groups focused on the development of life skills, including healthy sexual behavior, identifying and eliminating thinking errors, the college application process, and the job interview process.
Identify youth’s barriers to learning and improve his/her behavior by tailoring services to develop skills needed to overcome them.
Oversee activities, ensure the safety of assigned youth, and maintain thorough awareness of all procedures relating to emergencies.
Maintain current knowledge of youths’ emotional/behavioral status, provide input regarding the progress of treatment goals, and support youth/family interactions with family and the local community.
Recognize dysregulated youth behavior and utilize the continuum of verbal and nonverbal de-escalation skills up to and including the use of physical restraints consistent with Therapeutic Crisis Intervention (TCI) techniques.
Recognize issues and situations that require notification and communication to others.
Complete all assigned responsibilities, including all required written and verbal documentation, reports, log entries, and administrative tasks.
Perform a wide variety of support tasks, including transportation and medication administration.
May be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor, with restraints lasting up to 15 minutes and potentially requiring repetition.

Requirements

High school diploma or GED required.
Minimum 18 months of work experience in a residential care environment required.
CPR certification required or obtained within 60 days of hire.
Unrestricted, valid NYS driver’s license for a minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Skills

Communicates Effectively
Personal Excellence
Cultural Competence
Builds and Leverages Relationships
Optimizes Decision Making
Emotional confidence and good judgment required to build productive, engaged youth and family relationships while implementing required rules and routines.
Ability to complete all required documentation in a timely fashion according to established policies and regulations.
Ability to recognize and address escalating and dysregulated youth behavior and utilize training provided in behavior management and Therapeutic Crisis Intervention (TCI), including the use of physical interventions (holds).
Problem-solving and conflict resolution skills with self and others.
Ability to meet the highest standard for ethical and professional conduct towards all.

Location

Central & Western New York

Work Type

Variable scheduling including evenings and weekends
Onsite

Experience Level

Minimum 18 months experience in residential care

Education Level

High school diploma or GED

Salary/Compensations

$21.00 Minimum pay rate
$29.50 Maximum pay rate

Benefits

Generous paid time off
Paid holidays
Comprehensive medical, dental, and vision coverage
Flexible spending account
403(b) retirement savings plan with employer match
Employee Assistance Plan

About the Company

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community.
We provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma.
From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.
Partnering with families and communities, we deliver high-quality, evidence-based services in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace.
By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity

Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people.
Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply.
Upon request, reasonable accommodations will be provided for the disabled.