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About the Role
The Locker Room Attendant is responsible for maintaining the cleanliness, organization, and overall appearance of the locker room areas while providing outstanding customer service to members and guests. This role ensures a welcoming, well-stocked, and sanitary environment, and assists guests with amenities, towels, and lockers as needed.
Responsibilities
- Greet members and guests in a friendly, professional manner.
- Assist with locker assignments, towel distribution, and amenity requests.
- Anticipate and respond to member and guest needs to ensure satisfaction.
- Regularly clean and disinfect locker rooms, restrooms, showers, sauna/steam areas, and vanity stations.
- Ensure towels, robes, and toiletries are replenished throughout the day.
- Remove used towels and laundry to designated areas for processing.
- Report maintenance or safety issues promptly to management.
- Keep locker areas neat and presentable at all times.
- Organize supplies and ensure amenities are attractively displayed and available.
- Support daily opening, mid-shift, and closing duties.
- Follow all cleaning and sanitation protocols in accordance with health and safety regulations.
- Use cleaning supplies and equipment safely and as directed.
- Monitor locker room for spills, hazards, or unsafe conditions.
Requirements
- High school diploma or equivalent preferred.
- Previous experience in housekeeping, customer service, or spa/fitness environments a plus.
- Friendly, courteous, and professional demeanor.
- Attention to detail and pride in maintaining a clean, organized environment.
- Ability to work independently and as part of a team.
- Must be dependable and punctual.
- Comfortable interacting with guests in locker room/spa settings.
- Must be able to perform the essential functions of the position satisfactorily.
- Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Skills
- Customer service
- Housekeeping
- Spa/fitness environments
- Cleaning
- Sanitation
- Organization
- Attention to detail
- Teamwork
- Dependability
- Punctuality
- Communication
Work Type
- Non-Exempt
Education Level
- High school diploma or equivalent preferred
About the Company
- Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties.
- Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
- We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging.
- Our mission is to create spaces where people thrive.
- With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
- The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology.
- Everything we do is designed to create lasting value and measurable impact.
- If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose.
- Join the team shaping the future of the amenity experience.
Equal Opportunity
- Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
- Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities.
- Please let your recruiter know if you need accommodation at any point during the interview process.