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About the Role
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Responsibilities
- Providing excellent customer service over the phone, in person, and via email
- Creating a warm and welcoming atmosphere for clients
- Managing the front desk by helping clients prepare for their visits
- Scheduling client appointments
- Supporting mental health providers with administrative requests
- Client insurance benefits verification
Requirements
- Strong work ethic and ownership of your role
- Ability to multi-task and prioritize
- Willingness to step into uncomfortable situations with clients, providers and coworkers
- Motivation to receive feedback and continually grow
- Background check required
- It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Skills
- Customer service skills
- Passion for learning
Work Type
- Full-time
- Monday - Friday, 9:00am-5:00pm
Salary/Compensations
- $19/hr
Benefits
- 75% coverage of health, dental, and vision insurance
- 15 PTO days accrued annually
- 6 paid holidays per year
- 401k matching
- Life Insurance
- Professional development training and opportunities for advancement
About the Company
- Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it.
- We provide high-quality billing, marketing, and administrative services to independent mental health care providers.
- Since opening in 2011, we have partnered with over 2,300 providers throughout our 25+ locations, and we are continuing to grow!
Equal Opportunity
- We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service.
- We are committed to cultivating the long-term professional potential of our team.
- Applicants from all fields are encouraged to apply.