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About the Role
AutoCamp is seeking a dynamic, service-oriented Houseperson to join our team! AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations -- we call it Outdoor Hospitality. If you consider yourself a creative problem solver who always finds a way to get it done, we invite you to apply to AutoCamp to join our adventure.
Responsibilities
- Restocks and maintains all public areas throughout the day/night.
- Is responsible for all guest requests, such as linen deliveries, luggage transport, and some maintenance issues on day/night shift.
- Responsible for all deliveries of product for housekeeping.
- Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
- Straightens kitchen, bathroom, bedroom and furniture items.
- Dusts, polishes and removes marks from walls, counters, and furnishings.
- Sweeps, mops and cares for floors.
- Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guestrooms.
- Communicates the status of cleaned rooms to the Housekeeping Supervisor.
- Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
- Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
- Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
- Uses designated cleaning products properly and safely.
- Follows proper handling procedures for dirty rags/linens.
- Restocks and maintains housekeeping cart.
- Restocks and maintains all chemicals, paper products, and linen.
- Follows proper key code control procedures.
- Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
- Assists guests with questions and requests.
- Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
- Learn how to carry out property emergency procedures.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Performs any other duties as requested by management.
Requirements
- A passion for the great outdoors.
- Able to arrive for assigned shifts on time.
- Must have an understanding of how to properly use assigned cleaning equipment and products.
- Knowledge of proper cleaning product handling and safety procedures.
- Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
- Able to operate cleaning equipment such as a vacuum cleaner.
- Thoroughness and an attention to detail.
- Excellent and attentive customer service.
- High school diploma or GED certificate.
- Prior experience working as a hotel housekeeper.
- Be well groomed and have a keen sense of style and an appreciation for good design.
- Practice thoroughness and an attention to detail.
- Possess excellent and attentive customer service.
- Be a creative problem solver who can find solutions when issues arise.
Skills
- Customer service
- Problem-solving
- Attention to detail
- Cleaning equipment operation
- Cleaning product handling
- Safety procedures
Location
- Remote
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or GED certificate
Benefits
- Daily Pay
- Free Telemedicine and Virtual Mental Health care access
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Marketplace Discounts
About the Company
- AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors.
- We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations -- we call it Outdoor Hospitality.
- AutoCamp is a division of Schulte Hospitality Group, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry.
- We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries.
- Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Equal Opportunity
- AC Hospitality Management, LLC is an Equal Opportunity Employer.