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Tailor your resume to this Front Desk Clerk - 4:00pm - 12:00am Full-Time role.
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Tailor your resume to this Front Desk Clerk - 4:00pm - 12:00am Full-Time role.
Rezi rewrites your resume against Foundation Communities Inc's job description. Free.
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About the Role
The Front Desk Clerk – Overnight (Floater) is responsible for daily operations at supportive housing properties during evenings and weekends. This includes resident and guest interaction, upholding community policies, customer service, administrative/receptionist duties, and maintaining community safety. This entry-level to mid-level position offers growth opportunities, with shifts dependent on property needs and the ability to pick up extra hours.
Responsibilities
- Fulfill office administrative and receptionist functions: answer phones, respond to property inquiries, respond to emails, etc.
- Provide excellent customer service to resident population.
- Interact with residents to communicate rules as outlined in the lease and community policies.
- Respond to resident problems and emergencies as appropriate.
- Respond to emergency situations and contact appropriate authorities as needed.
- Prepare documentation such as incident reports and shift reports as needed.
- Monitor sign-in/sign-out process and verify photo identification for all guests.
- Input work orders as needed for unit repairs and other general needs.
- Monitor video surveillance system and report unusual activity.
- Ensure confidentiality of all resident records and information.
Requirements
- High school diploma or GED.
- Must have reliable, dependable transportation in working condition.
- Exceptional interpersonal skills, time management and human relation skills.
- Ability to exercise good judgment and self-control.
- Demonstrated ability to deal with residents, site personnel, volunteers, peers, and supervisors.
- Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
- Must be able to use a computer and cell phone.
- Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
- Must speak and write in English.
Skills
- Customer service
- Interpersonal skills
- Time management
- Human relation skills
- Good judgment
- Self-control
- Computer proficiency
- Cell phone proficiency
- Comprehension skills
- Communication skills
- Listening skills
- Verbal communication
- Written communication
Location
- Various properties
Work Type
- Full-Time
- Evening hours
Experience Level
- Entry-level
- Mid-level
Education Level
- High school diploma or GED
Salary/Compensations
- $19.12/hr
Benefits
- Employer-paid health benefits
- 401(k) investment opportunity
- Employee Assistance Program
- Paid vacation
- Paid holiday
- Paid sick time
About the Company
- Foundation Communities provides an excellent benefits package.
Equal Opportunity
- Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.