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About the Role
The Business Development Manager plays a fundamental role in enabling HR One to achieve our sales and client service goals. This position is responsible for handling high-volume outbound and inbound sales inquiries, scheduling appointments for the sales team, data entry tracking and reporting, qualifying and educating prospects, and closing sales opportunities.
Responsibilities
- Making outbound sales calls to local businesses to generate sales appointments.
- Providing high-level qualified sales leads for HR One products, including payroll, recruitment and human resource consulting services.
- Building rapport with prospects through friendly, engaging communication.
- Closing sales opportunities independently, seeking guidance for situations not previously covered.
- Meeting or exceeding established sales quotas for HR consulting and payroll services.
- Performing outbound sales calls, email communications, data entry and tracking in the company’s Customer Relationship Database (CRM) System Zoho, updating a prospect list, and continuing client communications throughout the sales process.
- Responding timely and professionally to client inquiries or concerns regarding services, promotions, and pricing.
- Ensuring that all prospect needs and expectations are met in an accurate and timely manner.
- Converting inquiries into sales appointments by providing information on product fit, promotions, and pricing.
- Generating a variety of reports to assist the sales team in accurately tracking sales opportunities.
- Following up on inbound leads as well as outbound cold-calling prospects.
- Cross-selling services to existing clients.
- Learning and retaining information on all products and services offered by HR One.
- Contributing to the overall success of the company by performing all work accurately, efficiently, and within established deadlines.
- Providing excellent customer service by assisting strategic partners and clients in a professional manner.
- Following all company policies and procedures.
- Performing work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading.
- Kneeling, crouching, reaching, sitting, standing, pushing, pulling, lifting, fingering, grasping, talking, hearing, and performing repetitive motions.
- Occasionally exerting up to 10 pounds of force.
Requirements
- At least one year of inside or retail sales experience required.
- Excellent organizational, interpersonal, presentation, oral, and written communication skills.
- Possession of and ability to maintain a valid driver's license.
- Team-oriented professional who thrives in a fast-paced environment.
- Ability to work additional hours as needed.
- Ability to operate a multi-line telephone, personal computer, printer, and photocopier.
- Computer experience and/or ability to learn Google Chrome, Zoom, GoToMeeting, Constant Contact, Zoho, Adobe, Stripe, Formstack, and Microsoft Office.
- Close mental and visual attention is required.
Skills
- Sales
- Client Relationship Management
- Communication
- Data Entry
- Reporting
- Customer Service
- Cross-selling
Location
- New York State
Work Type
- Full Time
- Office Setting
- Travel
Experience Level
- Experienced
Education Level
- Some college coursework required
- Bachelor’s degree in marketing, business, or related field preferred
About the Company
- HR One is seeking an experienced Business Development Manager to join our growing team!
- HR One and our clients are committed to providing equal employment opportunities to all qualified applicants and employees.
Equal Opportunity
- We do not discriminate on the basis of race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.