Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Service BDC Agent role.
Rezi rewrites your resume against Huntington Jeep Chrysler Dodge Ram Hyundai Genesis's job description. Free.
Tailor your resume to this Service BDC Agent role.
Rezi rewrites your resume against Huntington Jeep Chrysler Dodge Ram Hyundai Genesis's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Service BDC Agent posting at Huntington Jeep Chrysler Dodge Ram Hyundai Genesis — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Service BDC Agent posting at Huntington Jeep Chrysler Dodge Ram Hyundai Genesis — free, in seconds.
About the Role
We are looking for a motivated, friendly, and dependable Service BDC Agent to join our growing team. If you enjoy speaking with people, providing excellent customer service, and working in a fast-paced team environment, this could be a great opportunity for you. Our Service BDC is an important part of our dealership and plays a key role in keeping our customers connected with our Service Department. We are committed to developing our employees and promoting from within whenever possible.
Responsibilities
- Answer incoming dealership and service department phone calls
- Professionally transfer calls to the appropriate department or employee
- Take accurate messages and ensure they are communicated promptly
- Make outgoing calls to customers regarding their vehicle service needs
- Contact customers to schedule service appointments
- Follow up with customers and help generate additional service business
- Assist customers with questions and provide a positive first impression of our dealership
- Document customer interactions accurately in our systems
- Work closely with Service Advisors, Managers, and the Service Department
- Maintain a professional, friendly, and helpful attitude on every call
Requirements
- Excellent communication and customer service skills
- Friendly, positive, and professional personality
- Comfortable speaking on the phone throughout the day
- Strong attention to detail
- Reliable and punctual
- Ability to multitask in a fast-paced environment
- Strong work ethic and willingness to learn
- Previous BDC, call center, automotive, or customer service experience is a plus, but we are willing to train the right person
Skills
- Communication skills
- Customer service skills
- Attention to detail
- Multitasking
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level (training provided)
Salary/Compensations
- $17.50 per hour
Benefits
- Medical insurance
- Dental insurance
- 401(k)
- Benefits begin after 90 days
- Opportunities for advancement
- Promote-from-within culture
- Training and support
- Great team environment
About the Company
- We believe our people are the foundation of our success. We are looking for someone who wants more than just a job — someone who wants the opportunity to learn, grow, take on additional responsibility and build a career with a winning team.
- Our Service BDC is growing, and the right person will have the opportunity to make a real impact on our customer experience and the success of our Service Department.
- If you are dependable, outgoing, customer-focused, and ready to be part of a team that takes pride in what we do, we want to hear from you!