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About the Role
In this role, you will be responsible for a portfolio of Fuel Stations, ensuring operational excellence, profitability, and maintaining and growing customer relationships. This position is the face of Sunoco LP, requiring an entrepreneurial attitude and a passion for customers. You will meet with customers daily, understand and solve their challenges, and work with them to improve their business. The ideal candidate will enjoy meeting business partners face to face and embody Sunoco’s values with a solution-oriented mindset. If you are an organized individual that thrives on steep learning curves and a fast-paced environment, you will be a great fit for this role.
Responsibilities
- Represents Sunoco LP, and its portfolio of brands, products and services with credibility and integrity.
- Acts as a business advisor, consultant and credible source of industry and market knowledge.
- Understands and can communicate the Sunoco LP strategy.
- Communicates strengths, weaknesses, and recommended adjustments to management as necessary.
- Provides the highest standards of professionalism pertaining to in-person, phone and email etiquette, responding to each in a prompt and timely manner.
- Develops, manages and strengthens equitable business relationships with Sunoco LP customers, including dealer/distributorship owners, principles, and key decision makers.
- Effectively communicates to existing and potential customers the value proposition of fuel products, supply and value-added programs.
- Establishes productive and professional relationships both with customers and cross-functional teams including legal, financial analysis, pricing, credit, contract administration, supply, and advertising/marketing departments.
- Advocates for our customers, dedicated to understanding their concerns and appropriately addressing each.
- Collaborates with other departments to resolve customer concerns satisfactorily for both the customer and the company.
- Ensures compliance with SunocoLP and partner brand programs such as brand image standards, loyalty programs, advertising campaigns.
- Effectively utilizes technology, programs, platforms (i.e. Salesforce, Tableau, Concur, etc.) for all phases of the sales process.
Requirements
- Bachelor's degree or equivalent work experience
- 8+ years of experience
- 1+ years minimum experience account management preferred
- Strong communication skills both personal and through correspondence
- Strong Microsoft Suite skills: Word, Excel, Outlook
- Experience managing a project from beginning to end
- Highly organized and holds a timeline-oriented mindset
- Experience with Salesforce preferred
- Experience in the petroleum industry preferred
- Travel 75% of the time, some overnight
Skills
- Account management
- Sales
- Customer relationship management
- Communication
- Microsoft Office Suite (Word, Excel, Outlook)
- Salesforce
- Project management
Location
- Central Texas and surrounding areas
Work Type
- Full-time
- Travel required
Experience Level
- Lead Specialist/Analyst level requires 8+ years of relevant job-related experience
Education Level
- Bachelor's degree or equivalent experience
Benefits
- Industry leading compensation
- Comprehensive benefits
- 401(k) match with additional profit sharing
- PTO
About the Company
- Energy Transfer is recognized by Forbes as one of America's best large employers.
- Dedicated to responsibly and safely delivering America’s energy.
- Driven to inspire employees to create superior value for customers, investors, and a sustainable future.
- Has long-standing commitments to causes including MD Anderson Children’s Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more.
- Values all employees who make growth and success possible.
- Offers abundant career opportunities.
- An award winning 12,000 strong organization fueling the world and each other.