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About the Role
This is a senior role comprising of Country Executive Team Membership.
Responsibilities
- Serve as the single point of contact for all Compliance matters pertaining to Amex Bank of Canada, the Canada market, and Canada legal entities.
- Act as the key contact point for all Canada regulators for regulatory engagement with the Bank, the Canada market, and legal entities.
- Serve on the Canada Country Executive Team as the Legal Entity Compliance Officer for the market and as a member of the International Compliance Leadership team.
- Oversee, direct, and support all regulatory compliance risks related matters within Canada for American Express consumer products & services.
- Fulfill key roles such as Chief Anti Money Laundering Officer (CAMLO), Chief Privacy Officer (CPO), Chief Complaints Officer, and Chief Regulatory Affairs Officer.
- Drive the Compliance strategy and act as the single compliance voice for the Canada market for all compliance risks governed by the Global Compliance Risk Management Policy.
- Undertake the role requirements and registrations of the Legal Entity Compliance Officer for the Bank and Legal Entities operating in Canada.
- Manage relationships with all applicable supervisory and regulatory agencies.
- Provide strategic compliance advice and assurance to market level and committees.
- Act as a strategic advisor to the business for all compliance-related matters, including regulatory implications of new and existing products, services, and processes; resolution of compliance-related incidents and gaps; enhancements to the entity’s compliance framework; and the review and approval of business activities.
- Build deep and effective working relationships with senior business leaders and key stakeholder groups such as General Counsel’s Organisation (GCO), 1LOD Business Unit Control Managers, and Internal Audit Group (IAG).
- Provide independent, objective oversight and effective challenge to Business Units on appropriate and effective governance practices, controls, and approval processes required at a business, legal entity, and market level to deliver and evidence regulatory compliance.
- Partner with GCO to ensure robust identification of changes in relevant legislation, regulatory environment, or business operations that have compliance-related implications.
- Coordinate and manage supervisory and regulatory examinations and audits.
- Report to senior management, Board members, and local authorities on performed activities, including results of second line of defense monitoring and testing, compliance-related risks and risk indicators, and the escalation of compliance issues and incidents.
Requirements
- Significant financial services Compliance and anti-money laundering experience related to Canada Cards / Payments industry.
- Deep knowledge of Canada requirements for Payment Institutions, for both issuing and acquiring business.
- Strong expertise in interacting with local regulators/national authorities.
- Strong networking in the Canada payment/financial/banking community.
- Strong knowledge of local regulations.
- Strong influencing skills in a complex/matrix organization to drive results and design a local robust regulatory compliance framework.
- Strong leadership skills to work effectively with very senior levels of American Express management (business and Compliance) and be a trusted advisor.
- Demonstrated ability to leverage a complex matrix environment to negotiate successfully with key stakeholders to achieve desired outcomes.
- Demonstrated ability to handle multiple priorities in a dynamic environment.
- Ability to collaborate and build and foster strong relationships within the Compliance organization globally and regionally, in addition to key stakeholders.
- Strong communication skills to positively represent in discussions with regulators.
- Strong management skills to effectively lead, motivate, and manage a team of direct/indirect reports.
- Offer of employment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills
- Compliance
- Anti-money laundering
- Regulatory engagement
- Strategic advice
- Relationship management
- Influencing
- Leadership
- Negotiation
- Prioritization
- Collaboration
- Communication
- Management
Location
- Canada
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Graduate and/or relevant professional qualification preferred - Law or Economics Degree, Compliance/AML Diploma, CAMS Certification will be an advantage.