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About the Role
The Driver plays an important role in supporting the daily lives of our residents by providing safe, reliable, timely, and courteous transportation to appointments, outings, activities, and other destinations. This role involves coordinating and managing the transportation schedule while ensuring residents, families, and team members receive exceptional service and support. Transportation is about more than getting from one destination to another; the Driver is a trusted member of the resident experience, helping residents maintain independence, stay connected to the community, and arrive safely with care and attention.
Responsibilities
- Safely and lawfully operate company vehicles for resident, family, and team member transportation.
- Coordinate and manage the resident transportation schedule.
- Ensure timely fulfillment of transportation needs in coordination with other community teams.
- Provide patient, compassionate, and respectful assistance to residents during transportation.
- Assist residents with mobility, entering/exiting vehicles, and transfers as needed.
- Maintain company vehicles in a clean, professional, and welcoming condition.
- Complete required safety checks before operating company vehicles.
- Develop familiarity with local roads, destinations, and traffic patterns for efficient transportation.
- Serve as a community ambassador during driving and interactions.
- Demonstrate courteous, patient, defensive, and non-aggressive driving practices.
- Maintain a driving record that meets company requirements.
- Participate in required training, meetings, and professional development.
- Support other transportation and community-related responsibilities as assigned.
Requirements
- Must be able to communicate clearly and professionally with individuals of varying ages and abilities.
- Must be able to read and write English and follow verbal and written instructions.
- Must maintain a clean and professional appearance and follow dress/uniform standards.
- Must be available to work a flexible schedule, including weekends, evenings, holidays, and occasional adjustments.
- Must be able to perform essential functions with or without reasonable accommodation.
- Must meet applicable health-screening requirements.
- Must successfully complete required background screening.
- Must possess and maintain a valid New York State driver's license appropriate for the vehicles operated.
- Must meet The Kensington's driving-record requirements.
Skills
- Excellent verbal communication and interpersonal skills.
- Ability to provide exceptional customer service.
- Ability to work effectively in a team-based environment.
- Strong time-management and organizational skills.
- Demonstrated safe and defensive driving abilities.
- Ability to safely operate vehicle lift and accessibility equipment.
- Ability to appropriately assist residents with mobility and transfers.
- Ability to remain patient, calm, professional, and positive when schedules change.
- Familiarity with White Plains and the surrounding Westchester County area is preferred.
Location
- White Plains, New York
Work Type
- Full Time
Education Level
- High school diploma or equivalent preferred.
Salary/Compensations
- $18.64- 21.63 per hour
About the Company
- Our Promise is to love and care for your family as we do our own.
- Every day, our team works together to create a warm, welcoming community where residents, families, and team members feel known, valued, and cared for.
- The Kensington White Plains is built around connection, teamwork, and exceptional service.
- Join us to discover your path, grow your purpose, and embrace the unexpected: deeper connections, greater opportunities, and a stronger sense of belonging.