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About the Role
The Distribution Manager oversees daily transportation operations, ensuring the safe, efficient, and compliant movement of UNC Dairy Products. This role manages a fleet of drivers, a Route Supervisor, and Route Coordinators, handling routing, scheduling, and fleet readiness while enforcing DOT/FMCSA regulations. It serves as the operational link between drivers, customers, and cross-functional business partners.
Responsibilities
- Manage a team of 30+ drivers, Route Supervisor and Route Coordinator; set daily priorities and manage the outbound flow of distribution.
- Monitor route execution and respond to customer delivery exceptions and disruptions in product supply.
- Manage routing, scheduling, and fleet operations to ensure timely and efficient deliveries.
- Achieve route and fleet KPIs (Route / Asset utilization %, weekly OT %, Cost per mile targets, etc.).
- Oversee dispatching and load assignments; resolve in-transit transportation breakdowns and issues effectively.
- Review and approve time records, shift reports, and operational documentation.
- Enforce DOT, FMCSA, OSHA, and company safety regulations.
- Ensure compliance with driver logs, hours-of-service (HOS), vehicle weight limits, and accident reporting.
- Conduct safety meetings, audits, and incident investigations.
- Assist Human Resources in maintaining accurate driver qualification files by site.
- Oversee vehicle maintenance, inspections, and repairs to ensure safety and uptime.
- Coordinate with maintenance teams and Director of Fleet for timely preventive service and repairs on all company-owned distribution equipment.
- Coordinate with the distribution network to ensure timely movement of domiciled equipment back to domiciled locations to meet preventative maintenance schedules.
- Track KPIs such as on-time delivery, cost-per-mile, fuel efficiency, and safety metrics.
- Manage transportation budgets, including fuel, maintenance, and payroll costs.
- Analyze trip logs, fuel usage, and tracking data to identify improvement opportunities.
- Coach drivers, Route Supervisor, and Route Coordinator; conduct performance reviews and corrective actions.
- Lead team huddles to communicate priorities and performance metrics.
- Address driver concerns, conflicts, and customer issues professionally.
Requirements
- 5-10 years of transportation, logistics, or fleet operations experience.
- Prior supervisory or lead experience strongly preferred.
- Working safely, following all company policies and complying with all Federal, State and County regulations is a condition of employment.
Skills
- Strong knowledge of DOT and FMCSA regulations.
- Proficiency with TMS, GPS tracking, and fleet management systems.
- Leadership, communication, problem-solving, and decision-making abilities.
Experience Level
- 5-10 years
Education Level
- Associate or bachelor’s degree in logistics, supply chain, business, or related field preferred; high school diploma with extensive experience accepted.
- Some employers require a bachelor’s degree.
Salary/Compensations
- $99.2K-$132K/Year
Benefits
- Participation in group health and/or dental insurance
- Retirement plan
- Wellness program
- Paid time away from work
- Paid holidays
About the Company
- Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives.
- Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®.
- Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.
Equal Opportunity
- Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.