Janitorial Operations Manager
Warren, Washington & Albany ARC (WWAARC) a chapter of The Arc New York · NY, US
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About the Role
The Janitorial Operations Manager is responsible for providing direct customer service and support, along with operational oversight of supervisors and frontline staff. This role ensures adherence to Agency policy and maintains and enhances culture, safety, uniform treatment, and support of all staff.
Responsibilities
- Provide direct customer service and support.
- Provide operational oversight of a network of supervisors and frontline staff.
- Ensure Agency policy adherence.
- Maintain and enhance culture, safety, uniform treatment, and support of all staff.
- Respond to, manage, and resolve after-hours emergencies as per contractual obligations.
Requirements
- 18 years of age or older.
- Possess a valid driver’s license that meets WWAARC insurability standards.
- Servant leadership is a requirement.
- Must secure and maintain all certifications and training required by WWAARC.
Skills
- Listening
- Awareness
- Empathy
- Support of staff
Location
- Slingerlands, NY
Work Type
- Full-time
- 40-hour
Experience Level
- Experience preferred
Education Level
- High School Diploma or equivalent is preferred but not required.
Salary/Compensations
- $24.04-$26.44 per hour
Benefits
- A positive work environment, focused on quality, professional growth, and development.
- A variety of employee discounts.
- Generous paid time off & sick time.
- Group health & dental insurance.
- Life insurance.
- 403(b) retirement plans.
- Tuition reimbursement.
- Health Reimbursement Accounts (HRA) and Flexible Spending Accounts (FSA).
- $0.50/hour longevity increase after 1 year of employment.
About the Company
- WWAARC is dedicated to Diversity, Equity, and Inclusion.
Equal Opportunity
- As an Equal Opportunity Employer WWAARC will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, status as a protected veteran, disability status, sexual orientation, gender identity or other characteristic protected under applicable law.