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About the Role

Roscoe Mountain Club is seeking a detail-oriented, service-driven professional to support our Sales and Events team in delivering exceptional experiences for guests and visitors. In this role, you will play a key part in coordinating events, supporting sales efforts, and helping bring memorable experiences to life in a truly unique setting.

Responsibilities

Support the Director of Sales in detailing all contracted events from initial booking through execution.
Prepare and distribute Banquet Event Orders (BEOs), timelines, and detailed function sheets.
Serve as a liaison between Sales, Events, and Operations teams.
Maintain organized and up-to-date records of event details, updates, and client preferences.
Coordinate onsite experiential and branded activations for contracted events.
Communicate logistics with Operations, Food & Beverage, Guest Services, and external vendors.
Assist with planning décor, entertainment, activities, and experiential enhancements.
Assist the Event Team with day-of coordination and event flow management.
Provide onsite client support to ensure a high-quality guest experience.
Troubleshoot and resolve issues in real time during events.
Provide administrative support to the Sales & Events team.
Participate in site visits, planning meetings, and pre-event walkthroughs.
Uphold Club service standards at all times.
Perform other duties assigned.

Requirements

1-3 years of experience in hospitality, events, or sales coordination preferred.
Strong organizational and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Availability to work evenings, weekends, and holidays as required.
Good organizational and verbal skills.
Ability to use logical and rational thinking to resolve issues.
Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas, and write and read member communication.
Ability to perform moderate physical work.
May be required to lift up to 50 lbs. and up to 20 lbs. frequently.
Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting, and grasping for up to 5 hours without sitting.
Ability to consistently lift, carry, and load adaptive and other sports equipment that may weigh 50 or more pounds.
Ability to sustain aerobic activity for 20 consecutive minutes.
No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance.
Personnel are prohibited from entering facility attics, walking on the roof of buildings, and/or using scaffolding.

Skills

Sales coordination
Event coordination
Hospitality
Organizational skills
Communication skills
Client support
Administrative support

Location

Catskills

Work Type

Full-time
Hourly

Experience Level

1-3 years

Salary/Compensations

$18–$24 per hour

Benefits

Full health care package including Medical, Dental, and Vision insurance
401(k) with company match
Paid Time Off

About the Company

Nestled in the heart of the Catskills, Roscoe Mountain Club offers an unmatched work environment surrounded by over 1,000 acres of natural beauty.
The Club features an 18-hole, par-71 championship golf course and year-round amenities, from summer activities like pickleball, paddleboarding, and hiking to winter adventures including snowshoeing and cross-country skiing.
With on-site lodging and a vibrant community atmosphere, it’s a place where both guests and team members can truly enjoy the experience.
Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance.