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About the Role

Partner with a store manager to oversee daily retail store operations, including merchandising, product launches, and sales objectives, ensuring customers receive an extraordinary experience. Provide best-in-class paid training to coach a team of retail sales consultants to meet sales and service goals.

Responsibilities

Oversee store operations
Manage and develop a team
Ensure AT&T customers experience best-in-class services, entertainment, and technology
Assist with merchandising and product launches
Help meet and exceed sales objectives
Ensure customers receive an extraordinary experience with products and services
Coach a team of retail sales consultants to ensure they meet sales and service goals

Requirements

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical, and problem-solving skills
Familiarity with wireless terminology, industry trends, and AT&T mobility systems
Ability to collaborate with key stakeholders on initiatives beyond store walls
Strategic perspective and the ability to champion change
Inspiring your team through high performance, collaboration, and teamwork
Utilizing professional expertise to solve problems and analyze issues
Taking initiative, striving, and creating results

Skills

Spanish
English
Leadership
Communication
Sales
Customer service
Merchandising
Product launches
Team management
Problem-solving
Planning
Analysis
Wireless terminology
Industry trends
AT&T mobility systems

Location

USA:NY:Hempstead/terence:156 Fulton Ave:RET/RET

Work Type

Full-time
40 hours/week

Experience Level

3+ years of sales and/or customer experience
Prior management experience

Salary/Compensations

$57,000 - $85,600
$18,000 in commissions if all sales goals are met

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available, but it is unprotected
Adoption Reimbursement
Disability Benefits (short-term and long-term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
Relocation assistance may be available

About the Company

AT&T and its subsidiaries are committed to equal employment opportunity.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Equal Opportunity

All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws.
In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities.