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About the Role

The Facilities Lead is responsible for overseeing facilities operations and maintenance to support a safe, efficient, and productive working environment. The role coordinates day-to-day facilities activities, maintenance programs, and facility projects while managing departmental budgets, financial reporting, vendor relationships, and health and safety requirements. The Facilities Lead also provides day-to-day leadership and coaching to facilities staff and ensures priorities are effectively managed within a fast-paced and changing environment.

Responsibilities

Supervise and coordinate team workloads and assignments, providing training, coaching, and support to reception and building management staff.
Oversee day-to-day facilities operations and maintenance activities to maintain a safe, effective, and productive workplace.
Manage and administer preventative and planned maintenance activities for building equipment and facilities.
Prepare the departmental budget and capital plans, including monthly forecasting, accruals, month-end processing, and monitoring of financial expenditures.
Review financial reports, analyze variances and spending trends, and provide financial insights to support effective cost management.
Manage service contracts and vendor relationships, including obtaining quotes, negotiating agreements, and identifying opportunities for cost efficiencies.
Coordinate and administer strategic facilities projects and building improvements, ensuring work is completed on schedule with minimal disruption to employees.
Ensure facilities operations comply with applicable legislative requirements, health and safety standards, and safe working practices.
Assess and resolve day-to-day facilities issues, including urgent situations requiring timely decisions and effective solutions.
Communicate building updates and facilities activities to employees and collaborate with cross-functional teams to understand requirements and support the successful delivery of assignments and projects.

Requirements

University degree or College diploma with 2-3 years of experience in a customer service-focused department and/or 1-2 years of supervisory experience.
CPR and First Aid Certification.
Demonstrated creative thinking and problem-solving skills, with the ability to assess issues and develop practical solutions.
Ability to work effectively in a fast-paced environment with strong organizational and time-management skills.
Strong contract management and negotiation skills, particularly in working with service providers and vendors.
Strong project management skills with the ability to coordinate building and facilities projects while minimizing disruption to employees.
Ability to effectively manage competing priorities, tight deadlines, and facilities issues requiring timely resolution.
Strong ability to establish priorities, resolve issues, and ensure deadlines are met in a fast-paced environment.
Familiarity with accounting practices and principles, including budgeting, forecasting, accruals, and expenditure monitoring.
Regular in-office availability from Monday to Friday.

Skills

Creative thinking
Problem-solving
Organizational skills
Time-management skills
Contract management
Negotiation skills
Project management
Budgeting
Forecasting
Accruals
Expenditure monitoring

Location

Toronto

Work Type

On-site
Hybrid

Experience Level

2-3 years of experience in a customer service-focused department
1-2 years of supervisory experience

Education Level

University degree
College diploma

Salary/Compensations

$78,000 to $85,000 per year

Benefits

Competitive compensation
Hybrid work environment
Generous vacation
Flexible work arrangements
Parental leave top-up
Competitive health and dental benefits
Defined Benefit pension plan
Annual wellness subsidy
On-site chiropractor
On-site registered massage therapist
Employee and family assistance program
Free digital subscription to globeandmail.com
40% off other Globe products
Education assistance for external training courses

About the Company

The Globe and Mail is a national icon and one of Canada's most recognized media brands.
We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we've garnered international acclaim for our data visualization, design, and creative storytelling.
We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce.
We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative.
Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs.
We also invest in our employees' growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.
No matter your position at The Globe, you'll be an integral part of an organization dedicated to making a positive difference in Canada.
The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities.
The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.
As Canada’s most respected media brand, The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.

Equal Opportunity

We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential.
The Globe and Mail is dedicated to diversity and inclusion in the workplace.
The Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.
We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability.
As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.
The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.