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About the Role

The Night Auditor is responsible for maintaining guest standards overnight and looking after the property’s balances from the previous day. This role requires impeccable service that never stops.

Responsibilities

Balance paperwork, cash drawer, deposits, reconcile credit cards, and submit batches.
Input revenue, expenses, and allowances into the front office system to generate daily reports.
Complete front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs, and other guest requests.
Answer guest questions about hotel services and amenities.

Requirements

Ability to work evening/overnight shifts.
Strong computer skills.
Must be a people-person.
Ability to interact with all hotel guests and team members in a polite and positive way at all times.
Ability to fulfill requests in a timely manner.
Ability to work well under pressure.
Ability to stand/sit, carry/lift up to 25 pounds, walk, bend/twist, and climb stairs.
Ability to accommodate varying schedules including nights, weekends, and holidays.

Skills

Balancing paperwork
Cash drawer management
Deposit reconciliation
Credit card reconciliation
Front office systems
Guest services
Customer service

Location

Onsite

Work Type

Full-time
Overnight shifts

Experience Level

6 months to 1 year of related experience

Education Level

Associate's Degree

Salary/Compensations

Excellent pay

Benefits

Hotel discounts
F&B discounts

About the Company

An anything-but-standard growing hotel company.