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About the Role
As an HOA Community Manager, you will oversee the daily operations of multiple HOA communities, foster positive relationships with Boards of Directors and homeowners, and ensure each community is professionally managed in accordance with governing documents, Texas law, and company standards. This role is an opportunity to become the driving force behind vibrant, well-managed homeowner associations.
Responsibilities
- Serve as the primary point of contact for multiple homeowners associations, ensuring efficient operations, financial soundness, and an exceptional living experience.
- Build and maintain strong relationships with HOA Boards of Directors, homeowners, and community stakeholders.
- Serve as the trusted advisor and primary liaison for assigned communities.
- Prepare Board meeting agendas, management reports, Board packets, and meeting minutes.
- Attend and facilitate Board meetings, Annual Meetings, committee meetings, and homeowner meetings, including evening meetings.
- Advise Boards on governance, governing documents, policies, and industry best practices.
- Ensure communities remain compliant with governing documents, Texas HOA laws, and company policies.
- Manage the day-to-day operations of multiple homeowners associations.
- Conduct routine property inspections to identify maintenance, architectural, landscaping, amenity, safety, and compliance concerns.
- Coordinate maintenance requests, vendor services, capital improvement projects, and facilities management activities.
- Monitor common areas, clubhouses, pools, parks, landscaping, irrigation systems, playgrounds, and other community amenities.
- Ensure timely completion of work orders and follow up on maintenance issues.
- Respond promptly and professionally to homeowner inquiries and concerns.
- Deliver exceptional customer service while building positive relationships within each community.
- Address covenant violations and architectural requests in accordance with governing documents.
- Mediate disputes between homeowners, Board Members, vendors, and contractors.
- Assist Boards in preparing annual operating and reserve budgets.
- Review monthly financial statements, delinquency reports, reserve funding, and capital expenditures.
- Monitor association financial performance and provide recommendations to the Board.
- Review invoices, contracts, purchase orders, and vendor agreements.
- Maintain accurate records, correspondence, reports, legal documentation, and association files.
- Ensure fiscal responsibility and adherence to all governing documents and company financial procedures.
- Solicit competitive bids and negotiate vendor contracts.
- Coordinate contractors and monitor project progress from start to completion.
- Evaluate vendor performance and ensure quality workmanship.
- Oversee preventative maintenance programs and community improvement projects.
- Enforce community governing documents, architectural standards, and association rules fairly and consistently.
- Ensure compliance with applicable Texas HOA laws, Fair Housing regulations, and other applicable legal requirements.
- Support Boards through elections, annual meetings, document compliance, and governance matters.
- Maintain confidentiality while exercising sound judgment and professionalism.
- Utilize HOA management software such as Vantaca, Yardi, OneSite, or similar platforms.
- Generate reports, maintain accurate data, and monitor community performance metrics.
- Utilize Microsoft Office Suite to prepare correspondence, reports, presentations, and financial documentation.
Requirements
- Minimum of two (2) years of HOA, property management, community association, or related real estate management experience.
- Strong knowledge of HOA operations, governing documents, and Texas HOA laws.
- Knowledge of Fair Housing regulations.
- Experience managing budgets, reserve projects, financial reports, vendor contracts, and capital improvement projects.
- Outstanding customer service, communication, negotiation, and conflict-resolution skills.
- Strong organizational skills with the ability to prioritize multiple communities and deadlines.
- Experience leading teams and collaborating effectively with Boards, homeowners, vendors, and internal staff.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and HOA/property management software.
- A valid Texas driver's license, reliable transportation, and proof of automobile insurance are required.
Skills
- Customer service
- Communication
- Negotiation
- Conflict resolution
- Organizational skills
- Time management
- Leadership
- Collaboration
- Microsoft Office Suite (Word, Excel, Outlook)
- HOA management software
- Vantaca
- Yardi
- OneSite
- CMMS (Computerized Maintenance Management Systems)
- Bilingual (English/Spanish)
Location
- Austin, Texas
Work Type
- Local travel
- Onsite visits
- Evening meetings
- Occasional weekend meetings
Experience Level
- 2+ years of experience
Education Level
- CAI designations (CMCA®, AMS®, or PCAM®) are highly desirable but not required.
Salary/Compensations
- Competitive Salary
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company-Paid Life Insurance
- Voluntary Supplemental Benefits
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Retirement Plan with Company Match
- Professional Development Opportunities
- Ongoing Training & Mentorship
- Career Advancement Opportunities
About the Company
- Lifetime HOA Management is seeking an experienced, motivated, and customer-focused HOA Community Manager to join our growing team.
- At Lifetime HOA Management, we believe exceptional communities begin with exceptional people.
- We foster a collaborative, team-oriented culture where your leadership, expertise, and professional growth are valued.
- If you're looking for a rewarding career with a growing company that invests in your success, we'd love to welcome you to the Lifetime HOA Management family.