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About the Role
Assist the drive-in restaurant’s General Manager in managing drive-in operations and administration. Train and support employees to ensure quality food in a clean, safe, and efficient manner, providing an enjoyable dining experience for every guest.
Responsibilities
- Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
- Completes weekly inventory as needed
- Assists in administrative duties including maintaining files, records and all required documentation
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully responds to guest requests
- Reports guest complaints to immediate supervisor and assists in resolving such complaints
Requirements
- Ability to work irregular hours, nights, weekends and holidays
- General knowledge and understanding of the restaurant industry or retail operations required
- Minimum of six months of restaurant management experience (QSR) or two year entry level retail management experience required
- Experience running shifts without supervision
- Effective communication skills
- Basic math, reading and computer skills
- Ability to follow directions and work with autonomy once given directions
- Ability to multi-task and successfully solve problems
- Willingness to abide by the appearance, uniform and hygiene standards at SONIC
- Offer of employment contingent upon a background check
Skills
- Strong leadership skills
- Ability to motivate and lead team members
- Building sales
- Creative marketing
- Expense management
- Developing people into successful teams
Location
- Onsite
Work Type
- Full-time
Experience Level
- Minimum of six months of restaurant management experience (QSR) or two year entry level retail management experience required
About the Company
- SONIC and its independent franchise owners are Equal Opportunity Employers.
- You are applying for work for a franchisee D.L. Roger Corp of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Equal Opportunity
- SONIC and its independent franchise owners are Equal Opportunity Employers.