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About the Role
This temporary, full-time position provides maternity leave coverage for approximately six months, with the potential for transition to a permanent role. The Case Manager will offer crisis intervention and direct services to clients at the Family Justice Center, conducting safety assessments, providing supportive counseling, and making referrals.
Responsibilities
- Conduct intake with clients to assess risk and determine service needs.
- Provide ongoing safety planning and survivor-centered case management.
- Engage in crisis intervention, including service coordination with law enforcement, District Attorney offices, hospitals, and other service providers.
- Provide criminal justice and family court information, advocacy/support, and court accompaniment to victims/survivors.
- Provide information and filing support regarding public assistance, government entitlements, housing/shelter applications, Office of Victim Services compensation, lock replacement, short-term financial assistance, food pantries, and clothing donation centers.
- Assist clients in preparing OVS compensation claims applications and submit a minimum of 3 applications a month.
- Identify and provide referrals to outside therapeutic, legal, and other services as necessary.
- Maintain thorough case files, document client sessions and services provided, and maintain updated demographic reports for regular funder reports in a timely manner.
- Attend ongoing technical trainings, workshops, committees, and lectures to ensure best-practice development and knowledge of current resources for clients.
- Perform data entry into a computerized record keeping system and maintain thorough and accurate case records and statistics.
- Assist in developing informational materials and presenting about domestic violence, gender-based violence, and sexual assault dynamics, structural factors, and resources.
- Attend weekly individual and monthly group supervision meetings.
- Participate in AAFSC meetings and attend meetings on behalf of AAFSC.
- Perform other duties assigned by Director, Anti-Violence Program.
Requirements
- BA/BS/BSW required in human service or a related field.
- U.S. Work Authorization required.
- All prospective job candidates must meet screening requirements of both AAFSC and the Family Justice Centers, which may include a background check, finger printing and State Central Registry clearance.
Skills
- Fluency in Spanish or Arabic preferred.
- Reading and writing proficiency is a plus.
- Relevant work experience with one or more of the following populations/issues preferred: domestic violence, assault, and/or torture survivors; trafficked persons; immigrants; refugees; social justice.
- Counseling, community organizing, and/or group work experience preferred, with understanding of impact of intersectional violence and trauma (sexual, political, structural).
- Excellent and culturally competent interpersonal skills, with preference for experience with/interest in Arab, Middle Eastern, North African, Muslim, and/or South Asian communities.
- Experience and creativity in navigating medical, legal, and social service systems.
- Demonstrate ability to work under pressure in a calm and reassuring manner.
- Strong written communication and organizational skills; ability to manage multiple tasks.
Location
- Family Justice Center (Brooklyn)
Work Type
- Temporary
- Full-Time
Education Level
- BA/BS/BSW
Salary/Compensations
- $35.67/hour
About the Company
- For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees.
- We help children stay safe, families remain together, and newcomers navigate life in New York City.
- While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities.
Equal Opportunity
- We are an equal opportunity employer that values diversity at all levels.
- All individuals, regardless of personal characteristics, are encouraged to apply.