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About the Role
Valinor Condor is seeking a Deployment Engineer to embed with customers and integration partners, serving as the link between the field and the R&D team. This software-focused role also touches hardware, product, and drone piloting, designed for a generalist who enjoys variety and customer interaction. You will support training, test flights, and live debugging across hardware and software, translating operational feedback into shipped features. The position is hybrid, based in New York or North Carolina, with over 75% travel, including multi-week on-site deployments.
Responsibilities
- Deploy on-site with customers and integration partners for multi-week engagements to install, configure, and bring Condor systems into live operations.
- Support operational and test flights end to end, including pre-flight testing, briefings with contingency plans, and debriefs with customer and Condor teams.
- Lead customer training and help operators gain confidence on the system.
- Debug live issues across hardware, firmware, and software, often on the spot.
- Write, test, and deploy code and configuration fixes in the field, then upstream that work into the core product.
- Serve as the main technical link between the customer and R&D, turning field observations into reproducible bug reports, requirements, and feature specs.
- Work with R&D at the NY or NC base to land fixes and features, and validate them in the field before wide release.
- Write runbooks, knowledge base articles, and training materials to scale fixes beyond a single site.
Requirements
- Bachelor's in Computer Science, Computer Engineering, EE, Robotics, or a closely related field, or equivalent experience.
- 2 to 6 years of experience in software engineering, robotics, field engineering, or technical support of complex hardware systems.
- Proven track record troubleshooting systems across hardware, firmware, and software.
- Ability to fly and debug drones, or to ramp quickly, including obtaining an FAA Part 107 license.
- Clear communication with both engineers and non-technical users.
- Calm, decisive judgment when a customer's operation is on the line.
- Willingness to travel upwards of 50%, including multi-week customer deployments.
- Based near, or willing to relocate to, our New York or North Carolina site, and hybrid in office when not traveling.
- Employees must be U.S. Persons, as defined by 22 C.F.R. § 120.62, based in the United States.
Skills
- C++
- Python
- Linux
- serial protocols (UART, I2C)
- networking
- frontend software development
- flight control logic
- embedded software development
Location
- New York
- North Carolina
Work Type
- Hybrid
- Full-time
Experience Level
- 2 to 6 years
Education Level
- Bachelor's degree in Computer Science, Computer Engineering, EE, Robotics, or related field, or equivalent experience.
Benefits
- Competitive salary
- Equity packages
- Health insurance
- Dental insurance
- Vision insurance (fully covered for employees)
- 401(k)
- Development stipends
- Unlimited PTO
- Two-week company holiday at the end of every calendar year
- Pro-mental health and pro-family company culture
- Fertility benefits
About the Company
- Valinor is a new type of defense and government tech company focused on solving the problems others don't.
- Our unique model of centralized go-to-market and decentralized engineering allows us to move with unparalleled efficiency to identify unmet needs, build right-sized solutions, and get products where they matter most - in the hands of users.
- Valinor exists to solve the quiet, unaddressed problems-the small but significant ones that lead to cracks in the country's strength, stability, and security.
- Backed by General Catalyst, Founders Fund, and Friends & Family Capital, Valinor was founded in 2024 and has established strategic partnerships with Palantir, Anduril, and Helsing.
- We are building the dream team, and we want you on it.
Equal Opportunity
- Valinor is an equal-opportunity employer committed to creating a diverse and inclusive workplace.
- All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance.
- We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process.